Name: Schloss Mailberg
Address: Mailberg 1, 2024 Mailberg, Austria, AT
Telephone: +43 2943 30301

Schloss Mailberg is a lodging, located at Mailberg 1, 2024 Mailberg, Austria. They can be contacted via phone at +43 2943 30301, visit their website www.schlosshotel-mailberg.at for more detailed information.

Location :

Mailberg 1, 2024 Mailberg

Contacts :

Added by Jopie, at 17 September 2010

Add email
Add business description
Add Social Media
Add Products and Services

Karin Leitner

06 November 2017

Nicht viel los im Ort, nettes Schloss aber würde nicht mehr hinfahren
Günther Kerber

11 September 2017

Tolles Ambiente. Sehr gute Küche. Sehr freundliches Personal. Haben uns sehr wohl gefühlt.
PJ Tan

28 May 2017

Overnight at the hotel for a wedding. Our room is a few minutes walk from the castle and is nicely located. Room was neat and tidy. There wasn't a lot of choices for breakfast, and within an hour before breakfast ends, they stop bringing out more food. So thats the only down side for guest that stayed late the night before
Niki Mostofi

09 September 2016

Super Hochzeits Location
Peter Flunger

26 April 2016

Sehr schöne Anlage, freundliches Personal.
Inmitten der Weingegenden Mailberg/Pulkautal/westliches Weinviertel.
Mit der Übernachtung oder dem Essen dort wird auch der Erhalt dieser weltweit ältesten in Ordensbesitz stehenden Kommende des Souveränen Malteser Ritter-Ordens gesichert. Die bauliche Grundsubstanz des Schlosses geht in das 12. Jahrhundert zurück (vor 1150)
Franz Sulzer

17 November 2015

Wunderbares historisches Ambiente.
Staffan Lundh

18 March 2013

I stayed in the Schlosshotel Mailberg with my girl friend for two nights.
The area "Weinviertel" is very beautiful and quiet. Perfect to relax and forget your routine!
The Service was friendly and helpful.
Unfortunatelly the hotel does not have any SPA. But there is the thermal spa Laa a.d. Thaya just 15 minutes away.
What we liked best, was the delicious food in the restaurant and the wine tasting in the vinotheque.
We deffinitely will come back!
A Google User

24 September 2010

We were very disappointed and angry with our stay at Hotel Schloss Mailberg. In March this year, we booked online their Imperial Suite for our honeymoon for September 19-21. We received a confirmation letter that this particular suite would be ready for us. We checked again in August and again our booking was confirmed.

When we arrived at the hotel, and wanted to start our honeymoon, we were accommodated in a double room with a shower. When we realized that there's no whirlpool in the room, we asked the receptionist whether this was the room we booked. She told us that the room with a whirlpool was occupied, and said "if you don't mind you can have it tomorrow". We were tired after the wedding and confused, so it took us half an hour to find our booking confirmation and realize that the room we were in was definitely not the Imperial Suite we booked.

We called the receptionist to come and explain the situation to us. It was clear to us that Hotel Schloss Mailberg made a mistake and overbooked the Imperial Suite. However, if the situation were properly explained to us and an apology offered, we were ready to let it go and stay there till the next day. Instead of it, we were offered another room (not even a suite), had to deal with an incompetent staff and had to spent first hours of our honeymoon quarrelling.

When the receptionist came back, she told us she had another room with a bath but it was not ready and she had to clean it. We told her the problem was not the bath but the whole situation and made it clear we were expecting at least an apology. Instead of it, she said that if we booked in March it was not her problem since she only started working there in May (!). She became aggressive and told us, to quote, "if you want to leave you can leave, I don't mind, I don't care".

We believe that a receptionist MUST care for her guests and their comfort, especially if she is clearly demonstrated that a mistake was made by the hotel and when the guests are newlyweds willing to spend their honeymoon there (which we also specifically indicated in our booking). After such treatment, we immediately left the hotel and decided never to come back again.

Next day, we wrote an e-mail to the manager of the hotel (Mr. Leonard Deym) and waited for five days for his reply (which never came).

We planned our stay in Austria because we came to appreciate and value the impeccable quality of Austrian services. Unfortunately, this is apparently not the case of Hotel Schloss Mailberg.

There is nothing about Hotel Schloss Mailberg that we can be recommend - maybe one thing: stay as far from this place as possible!