Hi, if you have issues with a refund, request a CHARGEBACK through your credit card company. You are entitled to this. They will string you along long enough. Expected more to be honest.
Criminals !
Firstly, if you want to take a transfer where the driver talks on his mobile phone whilst travelling at 120kph overtaking lorries on the motorway - these are your guys.
Secondly, if you just want to empty your wallet for no reason - these are your guys. Paid extra for their insurance in March, so that I would be refunded my transfer cost in case I had to cancel. Unfortunately, I did have to cancel but they kept the money.
They should be closed down. Book at your peril !
I had travelled with them before and everything ok. This time everything wrong. I booked a transfer on May 27th for June 15th. Ir took me severals emails before I got my Phone number corrected in my voucher. The transfer was cancelled (I dont know since when) and I knew it by chance, three days prior of the Journey. No Phone call, no email, no anything to let me know I was really upset. Today, July, 24th I have not yet received my money back.. To make things better, they called me a lier Enfin
We were forced to cancel our travel plans due to COVID-19. We cancelled our arrangements in accordance with their policy, however we still have yet to receive our refund. It's been nearly 2 months now, and all we get is excuses and the run-around. These people are not trustworthy.
Waow had the best service ever! 20 Minutes before taking the shuttle I realized that I made a mistake on my flight hour the driver made everything possible so I can catch my flight. Thanks to him, I got it!
Well I see all the bad reviews here, but I can only say excellent from our first transfer using Four Seasons.. Our flight into Munich with Easyjet on 5th AUGUST was over one and a half hours late, but our pleasant lady driver , Miriam, was there waiting just outside baggage claim. Our two child seats were available. Our party was 6 adults and the two children, 4 and 7 years old. We had a smooth ride to Soll in Austria.
A week later , our taxi arrived on time to take us back to the airport. Helmut our driver was very helpful on the return journey. The traffic was very busy so he diverted off the autobahn and got us to the airport on time. He also pulled over to let the children get a bit of fresh air as they were feeling a little sickly. All in all everything went very smoothly on both journeys. I dont know if the poor reviews were from winter, busy ski periods, but from our party it is 10 out of 10
John Clayton
Unfortunately we missed our transfer due to our flight being delayed and we're greeted at the four season transfer desk by an extremely rude lady that informed us that we would have to wait 40 minutes for the next transfer. Horrific customer service, very unfriendly, would not recommend at all.
Don't use this company services!
They will forget to pick you up from the hotel and you will wait hours. Their minibus will break down on your way to the airport and you will miss your flight. Their managers will promise to refund but you will never get your money back!
Don't trust this company!
I have used 4S TirolTaxi several times and have experienced repeated long waiting (>1h) before the departure at the airport
Very helpful on the phone and e-mail, shuttle comfortable.
Had a verry rude Female chauffeur. Not nice at all. She was 10 minutes early yet she raged about us leaving at our departure time due to packing up the last of our stuff. Not too reccomend although it is cheap..
8/2016 We used Four Seasons from Germany to inland Austria. They were on time in an air conditioned van that was very clean and a pleasant driver. He spoke hardly any English but seemed to understand everything we said so it worked out very well. Dropped us off right at the door of our destination. Very happy and would definitely use again. 3 of us traveling 250 miles for 130 euro.