About
Location :
Added by Jopie, at 08 July 2016
Opening Hours
- Monday 7:30 AM – 11:00 PM
- Tuesday 7:30 AM – 11:00 PM
- Wednesday 7:30 AM – 11:00 PM
- Thursday 7:30 AM – 11:00 PM
- Friday 7:30 AM – 11:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 8:00 AM – 11:00 PM
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9 Reviews
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24 September 2017
Very good, quick service. thank you
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03 August 2017
Worst customer experience of my life trying to pickup my rental car that I booked with Chase Sapphire Reserve rewards. The e-mail that I received with reseveration details failed to state that I needed to bring a passport to pick up the car. I travelled 40 minutes by train from my hotel in Vienna, Austria to the airport to pick up the car. The Avis rep told me that my driver's license would not suffice for identification. my father was also there, he had a separate reservation and he also did not have his passport. The Avis rep was so rude to my father, and then him and my father started hurling insults. Out of spite the Avis rep decided to just cancel both our reservations, even though I was not involved in the argument. i ended up having to pay more for less on at a different agency.
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25 June 2017
Takes ages to get your car out even though it is pre boked and I got papers with me and pre paid. I don't rly understand, #changecarrentalmarket
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10 May 2017
You wait 30 minutes to be served. You book a compact class car (golf, Leon, ) and you have a clio which is a small car. For them it's similar car. They charged additionnal price for Navi system (Garmin system you have to install yourself) but the car was already equipped with a Renault Navi system. I did the full refill of fuel at the airport but for them fuel was missing. Next time I'll go with Sixt
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30 April 2017
The service at check out and check in was excellent. The was very polite. Return was simple to find and quick to process. One of the best Avis centers that I have used.
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14 April 2017
Poor service - the staff forgot to give us a parking ticket for the exit. We had to call the service desk and wait 10 minutes to see somebody not able to say sorry at least. Extremely rude. Avis is usually not this bad.
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10 February 2017
Quite pleased with the service. I had reserved online before arriving Vienna. Easy to receive and to return the car.
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03 October 2016
a little bit annoying problems with Avis internal information system, but staffs on deck was very helpful
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15 July 2016
Poor service. Did not show me where the car is and have me wrong directions. Wasted over an hour when taking the car.
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