Hicimos cinco viajes con Almundo. Siempre nos atendió Sil! Genia! Solucionando problemas, incluso fuera de su horario de trabajo. En esas cinco oportunidades, todo lo que ella nos recomendó estuvo de 10!. Una suerte contar con ella para organizar nuestras vacaciones y más en epoca de pandemia y con tantos protocolos y requisitos. Siempre la mejor!!
Gracias Silvina, por tu excelente atención. Siempre predispuesta y de buen humor, informándonos y ayudándonos a armar un viaje increíble. Soñando con el próximo destino para que ella nos organice nuestra nueva aventura. Una genia. Siempre en todos los detalles. Muchas gracias al Paseo del Siglo por todo. Volveremos!!
My boyfriend and I received terrible attention. We had a problem with some flights, we bought them from the page, the page crashed and they were bought on another date! We went to complain to the world, not only that they were not interested in helping us but that the manager ignored my boyfriend. I don't know his name but I would say it. Before the comings and goings and that they did not solve anything for us, we decided to cancel the flights and request a refund. We did that in February. They made a mistake and sent the money to an account that we had clarified that it no longer existed, and not only that, they made us go to speak to the financial institution to solve the problem that they themselves generated. When we fixed that, the money did not arrive and the months continued to pass, we sent emails asking for the return and they did not answer us. Finally they responded to us apologizing saying that they had passed them by. In short, a DISASTER! We asked for the refund in February and the money arrived at the end of September.
Very good all working a pleasure and a joy to see the city taking care of itself and returning to normality
Interest and commissions increase as the purchase and payment process progresses.
When buying the package, we request to pay with 2 cards. Whoever attended us could not collect correctly, and since the store was already closed, we had to leave with the charges added to one of the cards and without reservations. By sending us the payment summary to issue us the invoice when it is finalized. The amounts were altered again. The next day we returned forced to the premises because nobody was contacted as promised. We canceled what was half done and made new reservations. No transfers or visas, because they were "not in a position" to obtain them at that time, that we will come back later.
WORST. 20 DAYS BEFORE THE TRIP. WE RECEIVED A MAIL FROM AROUND THE WORLD SAYING THAT THE PAYMENTS OF ONE OF THE CARDS HAD NOT ENTERED THEREFORE WE HAD A DISCOVERED FLIGHT. WE RESPOND IMMEDIATELY AND FOR BEING FRIDAY, UNTIL THE NEXT MONDAY WE DIDN'T HAVE ANY NOTICE. WHEN WE SUCCESSFULLY COMMUNICATED WITH WHOM THE MAIL SENT, HE ONLY ANSWERED THAT WE STAY QUIET THAT THEY WOULD CHECK HIM. AGAIN WE HAD TO GO BACK TO THE AGENCY PERSONALLY BECAUSE WE DIDN'T GET ANSWERS.
BY LUCK FROM COPA AIRLINES WE WERE INFORMED THAT PAYMENTS WERE CORRECT. THE VOUCHERS FORWARDED US WITH THE UPDATED FLIGHTS AND ALERTED US THAT IT WAS NOT THE FIRST TIME THEY HAD THIS KIND OF PROBLEM WITH THE WORLD
A DISASTER FROM THE FIRST DAY. YOU CAN TRAVEL CALMER AND CHEAPER
Muy mala la atencion de los empleados.cero informacion de la q venden.nada q ver con los chicos de Sarmiento y Rioja
Aguante Ornella Marchiori! Genia!!!! Gracias 👐
Muy buena atencion.
Casi siempre, los precios que conseguimos sin excelente!
Un desastre. 2 horas de espera para que me atiendan. Cuando quise cambiar el pasaje me querían cobrar el triple que la aerolínea. Ni se acerquen ahi
COMO ANTIGUO CLIENTE DE LA EMPRESA ME SIENTO MUY DESEPCIONADO POR LA PESIMA CALIDAD DE SERVICIO BRINDADO POR EL SR. JONATAN GONZALEZ EN EL LOCAL DEL PORTAL, YA QUE CERRO LA OFICINA Y DEJO SIN ATENDER Y AL SER CONSULTADO MANIFESTO QUE SI QUERIA QUE LO ATIENDA O SE VA A OTRO LADO. IMAGINO QUE LA EMPRESA DEBE DE TENER CLIENTES DE SOBRA YA QUE SE DA EL LUJO DE PERDER MI ELECCION Y LA DE MIS CONOCIDOS.