Nice hotel, swimming pool, kids playground, nice breakfast, restaurant for the evening and the rooms are big enough. We liked our stays there. The personnel is very kind and helpful. Only point that could be improved is the swimming pool that good be refreshed.
Decent rooms at a reasonable rate. Clean, friendly staff, somewhat bilingual and fairly close to town and the Iguazu Falls.
Really nice hotel, great selection of food, spacious rooms, amazing roof top pool with a bar too..
Nice hotel with friendly staff. The only downside is that they wouldn't give their guest more than one key card. I don't see why they would have a one-key-card policy except to inconvenient their guests. If it's all about conserving energy (you need a card to power your room), one can simply bypass that system by using ANY card (e.g., credit cards, bank cards, etc). Nice food options in the hotel. They have a restaurant, bar, and at times a dinner buffet. Their business center is nice: 3 computers with the ability to print for free.
I was excited about this hotel given the great ratings, but in my opinion it did not live up. The staff is super friendly and helpful, which was awesome. They changed my room without issue when I had a couple problems, and apologized for the inconvenience.
The WiFi and air conditioning did not work well in this hotel. The pool was way too small for the number of people staying there. The breakfast was very reasonable, with a large selection, and included in the price.
Overall would recommend only if needing a place to drop stuff and sleep while heading to the Falls. It’s not particularly close to town but it is probably the closest hotel to the Falls that’s not in the actual park.
Excellent hotel and very friendly staff. Highly recommended.
Great hotel, great restaurant, great staff. Highly recommended!
Very friendly
Ok
Friendly, clean, free breakfast and WiFi, more cooked options at breakfast and tea and coffee in rooms would be good.
Excelente atención y lugar. Buena ubicacion y muy linda vista. Muy recomendable.
hotel decentrato, camere molto confortevoli, bagno ben attrezzato, accettazione molto gentili, arriviamo prima dell'ora ufficiale di accettazione, ma chiedo e riescono a darmi man mano le camere. Cena abbastanza buona. Colazione buona, ma servizio scarso.
El hotel es lindo, nuevo. El personal muy bien. El tema es que está lejos del centro, y por cansancio uno decide comer en el bar y no lo recomiendo. La zona de la pileta linda pero los jacuzzi ninguno funcionaba. Para tomar o comer en el bar muy lento el servicio. La habitación bien amplia. Horrible la vista.
Services, staff, playroom, pool, all excellent. Restaurant has the most delicious meals you can imagine. Rooms are clean, good, all working to perfection. One hotel I will come back!
There are several issues at this hotel. Air conditioning is mostly not working, which is problematic when located so close to the tropical jungle. For three days the manager was not around, and some staff really have an attitude problem, and are just rude (eg lucia at reception: what do you want u already told you!). This self derived importance is misplaced for a customer facing role.
Cleaning the room is another issue this hotel needs to resolve. Overall should not be classified as four stars, by international standards possibly 2-3 which then makes it expensive.