Quick Drive

Quick Drive is a travel agency, located at Shop # 1 Jaddaf Heights Building Dubai, United Arab Emirates. They can be contacted via email at [email protected], visit their website quickdrive.ae, Facebook, Instagram, or LinkedIn profile for more detailed information.

Operations Supervisor - Car Rental
Key Responsibilities

Ensure effective communication with corporate clients/ Individual clients, prepare / open / Close/rental agreements timely and accurately including RTA upload (Within 3 Hours).

Supervise timely vehicle delivery/collection to/from the customer in good condition, and Ensure VCR is properly filled out and signed by the customer while delivering/collecting vehicles
Coordinate with the fleet department to manage the handover of the vehicles
Supervise a team of car washers, providing clear guidance, briefing, on-the-job training and performance feedback to ensure the rental car's vehicle's cleanliness interior and exterior.

Efficiently schedule drivers for vehicle deliveries, pick-ups, and transfers to meet customer requests and optimize vehicle utilization.

Monitor vehicle cleanliness, maintenance, and presentation to ensure they meet company standards and customer expectations.

Foster a customer-focused culture among drivers, ensuring a high level of professionalism, courtesy, and responsiveness when interacting with customers.

Ensure that drivers adhere to all safety regulations and traffic laws, conducting regular safety training sessions.

Conduct vehicle inspections with drivers to identify and report any maintenance or repair needs promptly.

Assist in managing the rental vehicle inventory, including tracking vehicle availability, and coordinating with the other teams.

Generate regular reports on driver performance, vehicle status, and operational efficiency. Provide recommendations for improvements as needed.Ensure the force collection takes place on the same day as the request from the customers.Manage all the delivery agents rental, fleet, and recovery agents.

Experience
Minimum of 3 years of experience in fleet or driver management in the automotive or rental industry.Knowledge of UAE traffic regulations and road networks.Excellent problem-solving and organizational abilities.Proficiency in using fleet and resources management software and tools.A valid UAE driver's license is a plus.