About
Location :
Added by Jopie, at 23 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 4:00 – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 9:00 AM – 8:00 PM
Gallery
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18 Reviews
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29 April 2018
Dont know why they don't have the drop of the key option. Also made my brother park out side the parking to wait for me instead of waiting inside just cause he has a Honda and not a Toyota. Took me more than 30 mins to drop the car and 1 hour to pick it up.
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06 April 2018
Mr.Blaise Samuel is one of the best customer support manager I have seen in any of the Toyota showrooms. He ensured that my complaint is resolved and asked me to visit the show room during the weekend where he was available . Thank you
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16 March 2018
Had a final free service today morning, I had asked them to check my front left shocks which was lower by 2 inches relative to the right. When the service was done, the advisor told me it is because of weight distribution of the drivetrain. He tried to convince me that all @toyota vehicles have this issue and its completely normal. Please stop spoiling the reputation of Toyota.
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07 March 2018
Location is a far from main roads. I felt like staff are careless in handling cars.Charges for any service you do are high & their only motive is to make money. They charge me 1500DHS for minor Service of Corolla 2015 Model( KM 70000) & for Deliver the car they took around 45Mins after making the payment. No regular tea or coffee stall instead they offer coffee shop like branded. Why we need to pay more money when its not a leisure or meeting place. I expect more quality service from a company like TOYOTA.
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16 February 2018
Good service but you can’t trust, I did my service there a month ago and noticed a lot of missing change I had left in the car.
This time I had a camera in the car and I saw the person who has taken the money and shortly would be reported please be very careful while you leave your car at Toyotaresponse / report this review -
17 January 2018
Well organised and efficient service center. Nice location. No terrific hassle.
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13 December 2017
Tricky entrance. Great service. Lovely service centre
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11 November 2017
Really loved the experience with Mr. Dawood the sales person. Best Al Futtaim Experience.
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04 October 2017
Poor service and bad customer service level as well. The ideal answer for any question is "no stock available or you need to order and the order will take one month or the concern person is not available" I believe the management has to take this seriously. improve the weaknesses
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07 September 2017
Very nice place i worked there
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23 August 2017
The overall experience was not that bad, but I felt like staff are little careless in handling cars. There are lot of room for improvement starting from employees who collect the car from the bay till the point they deliver the car. I expect more quality service from a company like TOYOTA.
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07 August 2017
Agents inside the showroom have no manners and not organized making customers wait and pushing the clients to another desk since they feel tired
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18 July 2017
One of the biggest toyota showroom in festival city. The place is really calm and isolated. It also hosts a caribou coffee store.
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15 April 2017
Pathetic service in Al Badia. Firstly, charges for any service you do are high. Secondly, even the 60 minute express service doesn't conform to the time they promise. The attitudes of the service advisor and the technician is below par and their only motive is to make money. Avoid buying Toyota vehicles and choose another brand which I shall be doing shortly
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01 March 2017
Of recent, my last 2 services with them, they were completely inaccurate with how long the service would take and which service to book my car on. starting to erode on the reason why i own a toyota
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30 January 2017
Went for servicing, location is a bit creepy (far from main roads and dark), they give you free coffee while you wait which is a good thing I guess.
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05 January 2017
It all depends on the staff you meet there. If good then you would love the place if not that good (in my case he was a disaster) then you will hate the service center.
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30 December 2016
PRO
Very good service
Clean complex
Easy process
Con
Poor locationresponse / report this review
