Despite the fact that our process took some time, Anna was super helpful and very patient through the immigration process and was super keen on granting me my PR. I am delighted that she took on my case and recommend her specifically to anyone looking to get an immigration, it was great working with her.
I would like to compliment the professional services offered by Oana, Georgiana, Anne and the team. One big plus of this agency is that they offer language preparation services/courses. I used them both for the IELTS and TEF preparation. I was more than satisfied with the level of proficiency of both trainers and with my results respectively. My PR application is so far still under the process, and I hope for a positive outcome. So far, I can only recommend them.
They offered me a genuine service and helped me acquire my PR visa. Although it’s not a smooth sailing process but they made sure that everything is in place. Staff are very neighborly and well organized that helped me keep on track constantly. Thank you, TIO for making this journey possible. Highly recommended!
I had filed my papers with the immigration office after a debacle with WWICS and the agents at the time were not honest with their assessments and points with regard to skilled migration. Its been more than three years and each time we phone up they have some random person give random excuses. Each time I call up I have a random case officer who is oblivious to our case .. Sanoj, Nirali, Erika, Feha .. These people should have their licenses revoked !
This review is 2 years late, but better late than never.
Do NOT use these guys as your immigration consultants. I rarely leave a negative review for a business, but these guys are so egregiously terrible that I feel potential customers should be aware of what they're getting into.
I applied for Canadian PR for my wife and I back in 2017. I'm going to skip over the numerous mistakes they made while filling out my application that I had to correct during review.
The consultant who was handling my case left this company and I was assured that someone is monitoring his email, and they'll let us know once we get our Express Entry PR approval.
My wife and I waited for 9 months, and still no word. The Immigration Office kept telling us they haven't received any updates from Canadian Immigration. So finally, in June 2018 I got in touch with Canadian Immigration directly, and they got back saying they sent my confirmation of PR back in Feb 2018!
The Immigration Office in their supreme incompetence didn't check their mail - and though we got our approval 5 months ago, we were never informed! I had less than a month to make my landing in Canada - which I managed, no thanks to these Immigration Office clowns.
I never told them I received my confirmation of PR, and they haven't bothered with my application and have left it in limbo - no follow up, nothing. They don't even know I've left Dubai and I'm now in Canada, no thanks to them.
All in all, the Immigration Office is terrible and extremely unprofessional. I would highly recommend you find someone else. If you're already signed up with them, I suggest you take control of your accounts and redirect all communications to your personal email ids.
TIO has been very supportive and professional in handling our application. From the Management - Oana and to her team of assessors/consultants/advisors, Amreen, Nirali, Lorenzo and the very patient PTE/IELTS coach - Georgiana they are all very accommodating and understanding. I had an experience with an immigration service before in Dubai who just took the fee and did nothing to help us. But TIO they are very transparent and upfront about everything. Without fail they provide updates and follow ups during the application process. I have recommended them to my friends and will keep doing so. By God's grace our visa application will be approved in the coming months.
Very professional staff, service was very good
Welcoming, very helpful and professional staffs.Great service. I'm still in process and God willing, it will work out.
What an amazing business I found
Helpful staff. But has room to improve. My work is still ongoing and hope they will get things done smoothly.
I must express my gratitude for the extreme professionalism and care for my case.
As a client who went through all the registered migration agents in UAE, i believe your office is the most professional.. starting from consultancy, english course which were extremely helpful, and processing department.
Across the brief journey of seven months i've been granted australia subclass 189 permenant residency, only remarkable 45 days for the visa DIRECT grant.
Maher moharam-Egyptian national
Quality service!