My transaction was quite quick and professionally done. I found them much organized and answered queries politely.
Easy and fast to complete your transactions.
I pay all my bills ontime without fail yet I walk in with my children to disconnected electricity & water!!!!! I had to call the emergency line 991 in the middle if the night to come fix it and was told someone has has closed the main switch by mistake as they have no other explanation!!!! Few hours later there’s still no water call 991 again & they say someone has closed main valve by mistake!!!!!! Who in earth is this someone when you have the main key to everything?!?!!!!!! Rediculous lame reasons!!!! I hope this is not repeated!!!
Service is hood as long as you have all relevant information ready.
The entrance to the office is from BACK of expo center. Facung the corniche.
Very bad customer service, they never answer phone calls. I have closed my sewa account before 1 month and still awaiting the deposit check. I don't understand why they are taking this long to return the deposit amount to the consumer.
Hi i keep trying to call the customer service number but no one is answering the call for 15mins. I just want to ask i deposit my bill payment but its not showing in online check the bill
Hi i keep trying to call the customer service number but no one is answering the call for 15mins. I just want to ask where is the best office should i go to get the cheque for the sewa deposit on my previous flat? Im living in Al Nahda Sharjah because before i went to Al Arab mall office but they refuse to give the deposit, they said i need to go to Halwan office which is quite far and it took me 2weeks back and forth just when i can get the cheque.
Plz proced to back entrance of expo side gate no 6. If u go expo main entrance u park there car than u need to walk, so urs kindly information proceds to back side of expo gate no. 6 shukran 😊😊
Wrong number and very slow
Their is no option less then 1 star they deserve. From last 5 hours my electricity disconnect until now i visit 3 office of SEWA but no any positive response, 3 times I complaint on the their help line 991.
Very bad customer satisfaction!
Very bad customer service. telephone number displayed is wrong. Only one person out of the 10 customer service persons and reciption who can speak Arabic, even though all tenant and Apartment deeds are written in Arabic. instructions about the required documents for using Electricity and Water at the apartment were not mentioned in the website. I had to visit the branch to inquire about the documents, which i knew afterwards that i need to copy all agreement papers as well as passport and Id and take a picture of the Meter of Electricity and Water. i wasted 2 hours going and coming back forth just to obtain these details. i wish these instructions were clearly mentioned in the SEWA website with easy access to such information.
Nice
So much queue. Take many days for refund process after connection.close