"Prime Medical Center", "Medi Prime Pharmacy"
Near Noor Islamic Bank Metro Station - 3rd Interchange, Sheikh Zayed Road - Dubai - United Arab EmiratesAbout
Location :
Added by Jopie, at 03 December 2016
Opening Hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 12:00 PM, 4:00 – 8:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 8:00 AM – 9:00 PM
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13 Reviews
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18 April 2018
Had visited earlier in 2017 when one of the doctors was busy with her mobile inspite of patient sitting in front of her for a good 4 minutes busy with some online shopping very disrespectful would never go back to her. Went back again this year, long waiting time at reception; don't bother taking an appointment; no respect for people's time. Worst place. Would only recommend Dr. Mary who does take time and effort with patients.
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03 April 2018
Is there no negative rate here? Been with them for the past 4 years and they were the best but my recent encounter with one of their Doctor was one of the worse!
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21 January 2018
The call center agent who assisted me was excellent. He knows what he was doing and what the customer may or may not ask. Call Centers are in-demand these days as they act as frontliners of any company so I appreciate the training you've given to this guy as it encouraged me to even more go to your hospital. On the other hand, your call center in Bur Dubai/Garhoud is a complete opposite; there was no probing questions asked to determine how he could better help. He just simply said ''No, I can't help you.'' Cheers to that
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21 January 2018
Actually they don’t even deserve 1 star, half a star could do. They are the most inconsiderate clinic/establishment I have ever encountered, even supermarkets are more considerate than this one. Had an appointment at 8:20 then arrived at 8:45 because of the traffic in the Palm Jumeirah, its not like I was late for an hour or half an hour. They said they are closing at 9pm. Very rude front staff and just clearly shows that they are rushing to go home than to help people. Avoid this place, there are better clinics around Dubai who offer better and considerate service than this crappy one. Clearly their goal is to go home and end their misery at work than to serve people.
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09 January 2018
Oppitments are cancelled on same day after 10 days on waiting with no explanation at all from staff.
False information on appointments by staff.
I would avoid it unless you are really have to go.response / report this review -
21 November 2017
Really helpful and well informed admin staff.. Laboratory not too professional though
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20 November 2017
Disaster place. DHA should review your license. Miss managed pharmacy. More than an hour to get medicine.
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23 May 2017
Very bad service from the front office staff and their attitude is unacceptable
About pharmacy service is below average
Waiting time for pharmacy and the clinic is more than 2 hoursresponse / report this review -
09 April 2017
very poor service and follow up to client. i have visited 2 month before and doctor has suggest me that they will come back to with my vitamin D test results but i called to them after 2 month no thing has been done instead the staff is telling to me going to process now " i said no thank you very much", OMG what if client has passed away already with in two month
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09 February 2017
All the services given by you peoples are very great. I am there for almost 6 years. I feel satisfied. But one thing i like to drop, please arrange to keep the telephone lines separate for the branch. It is very hard to have a call to the call centre and make a wait for to get connected. It is totally waste of time. Will someone look into this.
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22 January 2017
Very bad services. Have done appointment with doctor over the phone, came to center and reception said doctor is not in today as if this is absolutely normal. Then they directed me to another doctor and I had to wait for 30 min. Different doctor was not aware about my case and haven't done all procedures as per package I paid for, when I asked her about it she said she doesn't know, she was just asked to interpret report results. Absolutely unsatisfactory experience.
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23 December 2016
Great staff , great treatment . Especially they are so kind . Always Exceed the Expectations. Big 5 star for prime medicals noor islamic branch .keep going . Thanks.
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10 December 2016
Great staff. Nurses, reception all got smiley & welcome the patients well. Myself and family goes to Prime Medical center sheikh Zayed branch for the last 5 years as we stays AL Khail Gate. Doctor Nadeem, Doctor Shibu all nice doctors in Prime.
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