Pasting my very bad experience here so that prime management can take action.
I am a very old (and very profitable) customer for prime health for over a decade. Currently I am undergoing various treatments under prime facilities. However the reason I am writing this email is because of the extremely unprofessional behavior that I faced from one of your staff members.
This is an official complaint against your receptionist in burjuman mall clinic. His name is Faraz.
I visited the center at 330pm on 6th Dec for my appointment with Dr Sanjay. However at registration Mr faraz misbehaved with me and raised his voice when I confronted him for not managing the queue properly and giving patients turn who have arrived later then me. Mr Faraz spoke very rudely to me and this is simply unacceptable for me. When I told him that I dont want to proceed with seeing the Dr cuz of his behavior he said "yes please go". He practically kicked me out of the center.
I am a very old and loyal customer but I can't accept this kind of behavior from your staff. I urge you to take action and let me know of the result of your investigation. In case of any inaction from your side, I will be forced to leave prime patronage and will forever be a detractor for your brand. Thank you.
Deeply disappointed
Hi everyone,
Hope your all doing well.
It gives me an immense pleasure on sharing my amazing experience with Doctor Kiran Makwana, Who gave me an awesome & energizing treatment towards Orthopedic support. I definitely recommend him for quick recovery and for a better lifestyle.
Thank you prime medical for all your immense support.
Regards,
Mohammed Athif
Thank you so much Dr. Vicente Winston III Marigon Billena, just recovered from allergies and flu today after one week with the medicines you prescribed. He is my health consultant for over 4years now. I'm very comfortable to say everything to him like a friend. I appreciated the most about him was he prescribed a good medicines and explained the effect and benefits of it. Always been Highly recommended to my friends and colleagues. Special appreciation to Nurse Lyn, you did your job well donet for trying to get my health insurance approved. She Even made a phone calls to remind you of your medicines to take it on time. 5 stars.
I went here yesterday because my friend recommend it but I will not visit this place again ever.
Very bad service as they don't explain very well about the procedure and the cashier is rude. When I told to the Indian Doctor that I have muscle pain in my hips, he smirk to me like he's making fun of me and I think he doesn't know the word HYGIENE why? because I can see a lot of his huge dandruff hanging in his hair and it's very disgusting.
I will not recommend this place to anyone :)
i would rate 5 out out of 5 star to Dr. Nishit Bodiwala & Nurse flevia , they boht are great, They takes time with the patient to help them with their issues! And also other staffs are friendly especially Nurse Flevia, she is always giving a service
with smiley face. thank you so much doctor Nishit You always give patients good advice and good service.
Superb experience. Zehra Mehtab (Physiotherapist) very Professional and experienced in her field..Always encouraging and put in lots of effort into my recovery.. Very generous and caring.Her way of treating & talking to people is very unique.
100% recommended.
A stable n growing organisation which provides a range of health care services
THERE ARE TWO LOCATIONS - TWO THIS MAP PROVIDES YOU WITH ONE AND THEREFORE YOU CAN GO TO THE WRONG PLACE - WHICH IS WHAT I DID. NOT GOOD NOT HAPPY!!
Excellent place, excellent doctor (Dr.Gunasekar Gandhi) and last but not the least, Nurse Ms. Reena Saji is a excellent person, good human being who takes care of you until you are fully recovered and make sure that you don't feel the pain.
I would like to share my experience consulting the doctor here, I liked the hospital ambiance, the personal services they provide. Everybody from nurse to doctor are very helpful and supportive. Ms. Jenna and the other staff also my doctor Ms. Manju. My thanks to the whole team.