Paul is always a good idea. Soup in bread bowl is the best idea ever
Very nice place with delicious food, friendly staff and excellent service
I really enjoyed the food and specially bread and butter wich was served before the meal
I love the chicken tagliatelle, very filling and good portion size. This place is always full due to the location but still has excellent coffee and nice muffins.
My favorite place for croissants, macaroons and smoked salmon sandwiches. I’m not fan of sitting here, because there are a lot of people and they are too close to each other. My story - is take way 👍🏼
I had onion soup for my dinner , it was just too salty and the service was terrible, unhygienic place let’s say, anyway never will come back again.
Loved the grilled chicken sandwich and chicken and cheese pastry! Yum flavours, great presentation and quick service! Complementary breads with butter and olives were great too. The place is a bit cramped, and for sure pricey is the only negative.
Been to several of Paul locales in Europe, Beirut and Dubai of course, but this one is excellent if not the best. The food quality, trendiness, variety and value are among the best, no wonder i gave it a 5. They always greet you with their wonderful breads and butter & tapenade. I recognize that many people may not enjoy such French specialities! The nice thing is whenever you don’t know where to eat, you never get disappointed by eating at Paul if one happens to be there, be it alone, with a friend, or family. Everyone gets impressed and full, meeting both the eyes, the palate and the pocket. Above all, every Paul has a wonderful display of take-away breads and patisseries if one has room for more.
One should not judge a first class eatery by one dish they didn’t like esp if it was a weird or special order. Busy? That tells how popular Paul is. Too slow of a service? It gives people a chance to catchup on each other events, on ones email or social media sites. Try Ibn Battuta or Mercato Malls’ locales, less crowded and not as tight.
Taste horrible looks horrible. Never again. The food is of the lowest standard there. And the bread is NOT fresh. Plus service is bad. Tables are too close to each other you can't pass without knocking something over. It's just a horrible experience overall.
Today I had the ceaser salad. I have had it before here and it was good. Today the chicken was soooo dry and such a small portion of chicken. It came in a crispy bowl that was burnt. When I complained the waiter suggested I change the salad. I agreed to this. However the supervisor came and said the next salad had the same chicken. I explained the chicken had been cooked till it was extremely dry and like eating string. He argued with me that the chicken was meant to be like that and he Lao said the burnt crispy bowl should be like that. He has a very condescending attitude and looked as though he didn't believe me. He walked away without saying they would make another salad for me so I asked for the bill. Then he comes over and said they were making a diff salad however he has such poor communication style I was so upset and said no just give me the bill. I have come to Paul's many times and this is my first bad experience. Maybe they are cutting corners and employing people with no leadership / communication / and service recovery skills. My server was lovely. The manager was horrible . I have lived in dubai for 8 years and come hear every time I am at the mall. Yet I feel Zaid was so rude and horrible I don't want to return.
Paul has standards which you can test in any of their outlets, the French food is delicious, breakfast is amazing, coffee and French deserts are yummy.. you cant leave without taking away some of their nice baked bread of all kinds
Paul is a household name. Always nice food, coffee and pastries. The problem with this location is space. It's too small and you do not enjoy your food or coffee. Their sitting is worse than the sitting in the economy class of an airplane.
Generally not my favorite place.
As an Australian, I love my breakfast.
I had the only chance to have a quite breakfast while my husband took my son out, so I decided to go to Paul Mall of the Emirates looking forward to a perfect breakfast.
Unfortunately for me it was one of the worst services I have had in Dubai. I ordered a poached egg plate and asked for the eggs to be runny.
I received the plate with 1 ok egg, and the other egg practically raw. So I cut into the egg not knowing it was raw, and had raw whites and yolk on my whole plate, salad, wedges and bread.
I called the waiter and told him that the egg is almost raw but he replied with ignorance, 'you asked for runny'. I was so upset. I told him runny meant the yolk is runny, the whites should be cooked, any breakfast place would know that. He then said that I was right and apologised after trying to make me look like I didn't understand a good poached egg.
He apologised a few time, but did not offer to change the plate, nor give me a discount/refund. So i had in front of me, what i saw was a plate full of salmonella, with nothing being eatable. I paid full price, left the plate uneaten and left. Fortunately for them, I'm not the type to cause a scene, but I wish I had because I was so disappointed.
Foods and coffee are fair. But today I had a horrible experience with them!!
Yesterday morning on the way to office I dropped off my freind who came from Germany to visit me in Dubai at MOE for shopping. At lunch time he asked me where to eat, I suggested him to go to Paul!!! One hour later I got call from him PLEASE HELP!!
When he asked for bill, he realised he doesn't have enough dirham to pay off the check, he had only Euro. Waiter refused to accept Euro and called his manager he does the same!! My freind asked ok let me go and change at exchange to be able pay off the bill. Again they refused!!
Bad management couldn't find a solution for a small bill less then 100 AED and doesn't let my freind go!! Finally when he called me I asked him to give them Euro and asked them to go to exchange and you sit as hostage over there:)
It was horrible and embarrassing experience!
Always busy which can make it hard for seating and always feel cramped. Their fresh baked goods never dissapoint but their coffee is inconsistent. Overall usually a good experience and makes me always come back