It's always busy, but the service is good and they have good offers. The lounge at the mezzanine floor is quite and good coffee is available while you wait for your car
Over Priced ( way over price), My pathfinder Coolant was leaking, they told that its gonna 4000 AED, just to FIND out. And ask me to 300+ AED for Diagnosis.
Office only new
Other all same problems
No any changes
Service very good customer care very good 👍
After service we need to wait 30 mts to 1hr for delivery car 😡
It's very bad ,😠
Ur coffee ☕ very good
Recently opened after renovations to add a complete new top floor as a lounge area for waiting customers where they can watch their cars through glass windows while working is in progress, free WiFi , free hot drinks and water , dedicated desks for any one who would like to work from there , elevator to ease the access to the top floor. Thanks to Mr Ahmed Younes the reception manager for his hospitality and welcome. With this new service Centre, car service went beyond the usual
Congratulations
I visited DEIRA BRANCH today and i was amazed with the new renovation they did a very amazing lounge where i can enjoy my time for waiting my car a very comfortable place and the most important thing the place support who have special needs.
Service appointment is not useful, queue system and vehicle collection is not organized. Service is good, parts and repairs expensive. My car gearbox was damaged and was not identified.
Very disappointed when I collected my car from Nissan Service Center for its First Service (1KM).
The key has a tag on it stating that its been washed but when I received it, its very dusty. I went back to the service advisor but he’s on phone and wasn’t bothered that I was standing in front of him for more than 3 minutes🙉🙊. I walked out and saw another customer complaining the same issue as I have.
Passenger seat - one is folded and one is on 45degree angle. I don’t know if this is an isolated case on how they handover the car after service or they just don’t care.
Warranty booklet - I gave the warranty booklet to service advisor the moment I drop the car for service and when I got the car back, warranty booklet is sitting in the front compartment without any mark for 1st service.
I doubt if you’re really checking/servicing the cars. You are claiming that you're the No. 1 dealer of cars in UAE but this is how you do your service to your own brand?!!! Come on!!!
Please check Job Card Number 16040417
Cool place
Some of the service advisors don’t really care what your issues are.. they just want to finish and get done with you so they move on to the next customer and go home - i doubt they even do the service properly .. car remains in the same condition after you receive it - very sad service not just poor
VERY IMPORTANT NOTE - make sure you really need the service the advisor is telling you to take before approving the job, most of the time its not necessary and they just want to charge you a huge sum because thats how they are structured.
Good service