Shafeed and Gina is very great staff… They are doing very good customer handling and Shafeed is solved my mobile problem within a minute
They repaired my shoes, and it came back really fast. The staff are really nice, accommodating and friendly. Great service! Keep it up :)
Very handy , quick . Battery replacement, shoes fix, watch straps, mobile fix, products and tools, and much more. Clean, well managed and maintained. Good service and friendly staff. Average prices. Nearby parking
Great place if you need to fix, polish or just do a bit of maintenance for your watch; cut some keys or anything else. Reliable & trusted service providers. You can also avail a 10% discount if you are emirates NBD platinum card holder.
I highly appreciate Marianne for helping me out in choosing the perfect item. She helped me thoroughly in picking one because I was having a hard time. She even suggested multiple things I can personalize it with. And she was patient with me because I took my time. I would surely want to be assisted my her again. Thank you so much Marianne!
Avoid. Quoted AED70 to have one key cut, while a competitor located 5 mins away is charging AED5.
Minutes took my watch in for repair of water damage. Upsold me from AED100 to take out the moisture to a full service.
Returned the watch to me with a completely ruined face where they had managed to remove the paint from all over the hands and also 3 areas of the watch face.
Then called Mall Security on me when i refused to pay for the repairs.
Have some humility and admit your mistake rather than running through the standard excuses and taking no ownership.
Avoid lie the plague - similar stories from friends of mine also which i did not know about before trusting them with my watch.
This is one of the most pathetic services I have ever experienced. $157 dirhams to scan 29 pages and only 3 were uploaded. Absolutely no care whatsoever for customer service and poor communication skills.