Worst customer service I have ever encountered. What should have been a simple straightforward transaction turned into a nightmare stretching over weeks. Emails are not responded to and when the customer asks a simple question like, "What is the status of my order?" they do not bother to respond and instead issue a refund because that is the easy way out. The management of Maxspeed should either improve their service or simply close the business down and stop treating their customers with contempt. I will NEVER do business with Maxspeed again and I advise others to think twice before they deal with this company.
Bad Experience, i ordered one part online from them, selected by my own courier, then next day phone-called them their receptionist said i will cal you back after checking. Then on phone call she keep on insisting me to Pay AED 25 for courier, i told him i have selected free delivery (by my own courier) option, i am working just next to you i can come and collect my order. Then she said i will call you, then rather then calling they cancelled my order , i got an email the order is cancelled.
Not a great experience at all.
it would be better if the politeness of the employee will be translated into good system and service. the lightheartedness and politeness of person on the phone can calm you down.. but still their services requires improvement.
still a legit seller though.
Very good Prices and Online Payment with Credit/Debit Card without any Extra Charge and Free Delivery . Thank you So Much For your Good Service and Support.
*****Best Ever Service***** , I order one Item which wasn't available in the Region and at list need 45 days order and they deliver from there own Germany Warehouse with in just 4 days with the Best Price.
They only take your money. They do not deliver!
That is soooo bad service i ever had! No phones working ! No E-Mail answers! No online service response! They just got my money and gon!