Appallingly unprofessional behavior of this company employee in charge for Cordoba Residency rental. From total unresponsiveness (not a single call back on several missed calls), total lack of customer facing etiquette (not showing on time for scheduled meeting in his office without even having decency to call customer and excuse him self) to changing rental prices and introducing new fees on final meeting (although several time asked and confirmed ALL fees and rental price prior to the meeting)
To name company "Kaizen" (Japanese methodology for constant business improvement) and have employees with this level of business conduct feels quite inappropriate.
We are living in living legends. The community is good in terms of villa.
Their is a play ground in the living legends. Kaizen is managing that ground. Unfortunately from past 4 weeks every week they are not maintaining the generator services. The living legends manager is not focusing on this community he is sleeping. We are raising the issue with the helpline many times. But unfortunately no body is taking the matter serious. Upon investigation we have been informed that their is no technical issue in the generator indeed the issue is with the contractor and the management.
I am happy that they are able to help through chat. My case is under review but i really liked the chat response - clear and helpful. hoping for best, this is so imp in covid times
I am very happy with the professionality and efficiency shown by the Manager of MBL Residence, Mr. Thomas.
Able to rapidly solve issues and give very useful suggestions which helped us a lot.
If you will be lucky to have this friendly and skillful manager from your side, you can be sure that everything will go well.
5 stars absolutely deserved for Mr. Thomas.
I needed help on Friday and it was seamless. It seems they are improving themselves, so worth a five star. Kind, accurate and fast online help through whatsapp.
I am glad I discovered the whatsapp number, they replied in a profersional and fast manner
Dear Sir,
I would like to raise a complain on unacceptable behavior of your company employee Mr. Clive Michael (property manager in Cordoba residence). I have a feeling after having several conversations with him such as he is paying for my rent and i have to present polite and respectful attention to a tenants in a Cordoba property.
Since 20 years renting a properties in Dubai I had first time in my live such unprofessional and rude attitude to client requirements.
I saw on website many awards given to your respected organization and believed that my first time experience with rent will be enjoyable and peaceful but unfortunately it is not happen.
I would like to receive a reply to my comments and even have a chance to meet one of your manager in charge.
Thank you in advance.
Best regards,
Ravshan
Great management company. The people are very good. Especially Mr Roel and Mr Walid. They are extremely proactive and very quick to respond when you contact them
I have to quiet honest with you people, you will not regret if you have any experiences or corporation. The company and Mr.Walid knows how to deal with customers, Professional and efficient! Well done, Bravo!!!
I live in MAG 5 Boulevard Dubai South and so far my experience as a tenant is great. I deal with Mrs. Simcy who is responsive and supportive, any issue in the apartment fixed in time, building 515 is clean. Community is taken care: greenery around, clean. Waiting for community center to start operations again as well as community supermarket. Warm regards.