A business management philosophy outlines a company's reason for being while serving as a fundamental guideline that shapes the mindset and behavior of employees. The following three key phrases sum up Kia’s management philosophy: full accountability, realizing potential, and practicing humanity. These key values are encapsulated in a single mantra: 'Building a new future and realizing humanity's dreams by thinking creatively and tackling challenges head on.
Very good staff. Fast and good service
very expensive service and spair parts
They help you like they are forced to do there jop or afraid of something, and the engineer there is full of &$#× he don't know a ¥#&@ thing about the car , as i Google it and send to the guys in Korea then i get what i need .
Trust me they are drunk.
Poor supervision in service. Need to improve the service. Any specific issues with your vehcle please try to communicate with the service engineer, otherwise attention will be very poor.
Very good service
Well organized
Great front desk, good reception and relaxed environment.
Services by Appointment is good idea, however; why not stick to the service appointments especially when someone over take the appointment Que.
Location is also a nightmare, especially if you take your car after 5pm, be prepared to spend one hour getting out of Mussafah.
Normally, there are many Taxi's waiting outside, no need to book, just drop your car. However there is no clear explanation why you have to wait because you are "a walk-in", as many times all agents are available but seems busy with other things, can't understand tgat since they are "Customer Front desk"
7 customer counters, and only 2 are working. I've been sitting for 45 min to give them my car for service . And actually that was my first time dealing with kia motors services. That's will never happened again. It's a mistake I bought a kia car unfortunately. The bad service i ever seen. No one cares about the customers and the employees are doing nothing. Just walking there and drinking tea.
The worst thing of getting a Kia is that you'll have to deal with their service center forever because it's the worst place a person could go to.
Need to review the shuttle service .
Not the actual Work Shop for Kia. However this address were happy to explain where the right Kia Work Shop is located, which is just around the corner.
Great front desk, good reception and relaxed environment.
Services by Appointment is good idea, however; why not stick to the service appointments especially when someone over take the appointment Que.
Location is also a nightmare, especially if you take your car after 5pm, be prepared to spend one hour getting out of Mussafah.
Normally, there are many Taxi's waiting outside, no need to book, just drop your car.