Juma Al Majid - Samsung Service Center - Abu Dhabi Br

Location :

Mussafah Ind. Area - M21/19 - 4 8th St - MusaffahMusaffah Industrial - Abu Dhabi - United Arab Emirates
Added by Jopie, at 17 October 2016

Add email
Add business description
Add Social Media
Add Products and Services

• AHMED SHAWKAT

  19 May 2020

  Poor commitment, no proper follow up, I had to visit the work shop many times to fix my device, really disappointed with a big name like Samsung

  response / report this review
• Kamil Yildirim

  04 April 2020

  Yes expensive and no good service juma al majid

  response / report this review
• Abdulla Alsheraifi

  02 January 2020

  Customer service are week. It took me about two weeks to get a NO answer.
  
  Although they have home services were the technician can pay you a visit at home with spare parts to fix your default items. Yet the procedure with me wasn’t delightful.
  
  Juma Al Majid is a big company that’s for a fact. As I grew hearing their advertisement and using their products.
  
  But I will not count on Samsung service center anymore.

  response / report this review
• Paritosh Narayan

  27 March 2019

  Samsung Service center for Home Appliances

  response / report this review
• Adeel Shams

  10 February 2019

  Good Service.. services charges are on a higher side as normally agencies do..

  response / report this review
• Shah Imran

  09 August 2018

  Item was not delivered on time as promised before. During order placement it was promised to deliver within 4 working days. In reality, I followed up every week, given a fake promise to deliver next week, but it took more than 5 weeks (you read it right), meaning more than a month.
  
  No one informed me from the center about the delay. Excuse was given as delayed shipment bla bla bla.
  Not happy with the communication method and service given by this center.

  response / report this review
• Bismay Mukherjee

  24 January 2018

  Authentic Samsung service center at Abu Dhabi .

  response / report this review
• Yasir Mehmood

  18 November 2017

  Here you can repair your home appliances

  response / report this review
• Jameel C

  11 October 2017

  Silly business practice requires venturing to the furthest reaches of mussaffah to visit in person to order replacement parts (and then go again to collect once arrived)
  
  Ineffective oracle system took close to 30 mins to invoice for a simple part. Whats worse it doesnt even store previous customer data.
  
  Will probably avoid purchasing samsung appliances in the future to avoid service headache.

  response / report this review
• Miguel Beires

  10 July 2017

  One of the worse services in Abu Dhabi. Have a Samsung dishwasher there to be repaired. They call saying different prices, and even though I'm accepting all of them, they call again like nobody knows I gave the approval. I called one week after the last call and the reply on the other side was: "Oh, you already gave the approval?". Yesterday they called me asking if I was home until 14h00 for the delivery, to which my answer was yes. I'm still waiting for the dishwasher to arrive ( I'm writing this on the following day at 10:30). Good luck to all of you!

  response / report this review
• Chris Reid

  24 October 2016

  Good service! These guys know what they're talking about, and they're very nice. Parking is non-existent.

  response / report this review