If you are pool lover, this is the hotel to be in Abu Dhabi. One of the best pools in town. Good food and location. I usually prefer staying here due to location as it’s just opposite to my clients location. However apart from business it’s also a great place to be with family. Good
Rooms. Would ask for a better Air conditioning and high speed Internet though as this two things were disappointing. Good and friendly staff, parking facilities, restaurant. Over all a great stay !!
This hotel is a little gem in the city. From our arrival we were welcomed by Henry who was fantastic and upgraded us to an executive room. We ended up having dinner in the Executive Lounge where we ended up being served by Henry Jr. who was everything you could ask for. He was helpful, friendly and just an all round incredible guy. The room was beautiful, spacious. The hotel and pool is definitely a go to.
This hotel is truly amazing! From the moment we arrived we were pleasantly greeted by the hotel staff. Within literally 5 mins we were checked in and given our keys to our room. This was truly appreciated as we were so tired from a long day of traveling! Once in the room we were so happy to see how clean and spacious the room was! The beds were so comfy and the pillows are to die for! :) The breakfast buffet was delicious! The staff in the breakfast areas always had wonderful smiles to greet you and would do anything to make you feel comfortable! That is exceptional customer service! I highly recommend this hotel to anyone traveling to Dubai! I will definitely stay again when I return! Many thanks!
The service is excellent. The facilities are nice. During our first stay, we were on the 7th floor. Whole the room was huge, it felt old. During our second stay, we were on the 8th floor. Our rooms were much more modern. It looked like they just finished renovating this floor. We liked the breakfast buffet in the main restaurant. The executive longer was also nice. We would come back.
It’s good but still can find better
This hotel has large spacious rooms with luxury bathrooms in the classic luxury hotel style. Staff is friendly and knows the "returning guests". Swimming pool is larger than the other "outskirts" of the city hotel have. Ordered room service, the menu has the usual hotel fare but the quality was very good. Pricing of the hotel rooms varies significantly with activities in the area, can be very cheap in off season. Check the Hilton website for the best prices.
One of the many good hotels. Construction, Architecture is good. Location is good. Only if they could give it a personal touch my experience is the staff is rather cold then usual. Seems they are bored to death doing their routine duties.
Good size rooms. Clean and modern.
A few things could be improved like having a rack to put toiletries on in the shower and not just on the floor, a but more sound insulation so that you don't hear the night club until late night or having more space between the toilet and wall so that you are not cramped against the wall whole using the toilet.
Overall it has been pretty good. Noise can be an issue as the clubs are obnoxiously loud. But in our last trip we received our key only to get to a room that was already occupied. And the n to have no water to take a shower 2 days layer.
3.8 for friendliness of staff. Twin room beds very close to each other. Sharing with someone you don't know will feel like you almost sharing the same bed.
This is to inform in regard to the bad behavior and unjustified action from front office team AT HILTON CAPITAL GRAND ABU DHABI, UAE.
I have been staying at the hotel ever since 45 days plus. All went well and was good with smooth stay with little hiccup which is usual at any place as I understand until yesterday with the drastic action by the front office staff.
Room No 521
This show no respect by the FRONT OFFICE TEAM.
• While still holding the room, All belongings were removed as lost and found
• No telephone calls were made for any kind of information
• All payments were settled
• All items were crumbled and thrown out
• There is no physical evidence of check out
• Items of toiletries aftershave perfume were left open and kept out
• Suit jackets were thrown and received back with stains
• All the cloths are crumbled and pushed back to the room once informed
• My medicine are missing
• 16GB memories card is missing these are my project work related pictures and data
I have shared the picture taken yesterday for your information. I do understand the type of people operating the property definitely it is sad to note such unprofessional and dis-respect to the people.
Thank you really left to shame such management
Great hotel. Up to the usual Hilton standard with the executive lounge staff very friendly and attentive. Good choice for business and tourist visit
Good hotel. Better than most Holton hotels. For room quality and staff friendliness.
This is a great hotel. Good value. I have stayed twice and found the staff to be friendly efficient and helpful. The rooms are nice and they are clean. My only gripe was with the Rouge restaurant where I found the service to be more than ma little slow. I ordered a medium rare steak and it eventually arrived well beyond the other side of well cooked.
Gud customer serivice and affordable
The Mizan spa got a trained staff. I recommend them.
Poor service all round , food quality very poor and cost ..not a Hilton standard by a long way
I think training needed for the recepiention staff to listen for the guests but hotel is avarge and not hilton standard
Excellent Food. Friendly Staff. A 5 Stars Service and 6 Stars Rooms.