Federal Electricity and water authority (FEWA) RAK Office

Location :

• Anynomous

  14 February 2018

  Customer focussed service. Chai (Tea) available for customers and guests for free

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• Anynomous

  10 February 2018

  Some times long que at reception to take token ticket. Reception area should be more organized and managed. Rest is quick and nice customer service.

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• Anynomous

  16 November 2017

  Very bad service,poor english cant talk & understand the issues,more than one week problem not solve,very bad staff dealing called me a baba by an old woman lolz....disappointed from them

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• Anynomous

  08 October 2017

  Very poor customer service. Very crowded and long waiting time. Very bad system. No co-operation between the departments. Very disappointing.
  
  خدمة العملاء للأسف سيئة للغاية. يستغرق حل المشكلة وقت طويل جدا ويتطلب الحضور مرات عديدة والمرور على عدد كبير من الموظفين حيث انه لا يوجد ربط أو نظام بين الأقسام المختلفة. تجربة سيئة لاتتناسب مع مستوى المصالح والمؤسسات في دولة الإمارات العربية المتحدة.

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• Anynomous

  27 August 2017

  There is not doubt about that FEWA HQ office is one of my worst destinations. I tried my best to give it 2 stars “remembering the good thing” which was a bit difficult . Starting from the moment you enter the building you are lost, late and un-finished. Every single person have to go thru one front desk where they will check your paper. No numbering no system , just stand there wait with every one which could take up to one hours during rush/peak hours. All doors are locked by security =(
  
  This branch used one of the best, don’t know what happened =(
  
  Good luck to all FEEA staff, I really hope things will get better =)

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• Anynomous

  06 July 2017

  Disappointed with FEWA....service is not good...I had complained about my bill...but no actions were taken...nobody knows english ....only Arabic...how to communicate with them at least they should know english

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• Anynomous

  14 May 2017

  how is tha apply this job

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• Anynomous

  01 February 2017

  Perfect customer service. Professional staff. Very helpful and friendly.

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• Anynomous

  14 October 2016

  Good staff, excellent working hours

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