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About

Al Jumeirah Emirates Post Office is a post office, located at 13th St - Dubai - United Arab Emirates. They can be contacted via phone at +971 600 599999, visit their website www.epg.ae for more detailed information.

Location :
13th St - Dubai - United Arab Emirates
Added by Jopie, at 27 February 2016

Opening Hours

  • Monday 7:30 AM – 9:00 PM
  • Tuesday 7:30 AM – 9:00 PM
  • Wednesday 7:30 AM – 9:00 PM
  • Thursday 7:30 AM – 9:00 PM
  • Friday Closed
  • Saturday 7:30 AM – 9:00 PM
  • Sunday 7:30 AM – 9:00 PM

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14 Reviews

  • Shuja Ahmed
    01 May 2018

    Had to wait 1 hour just to receive the emirates ID card of my daughter. I wish they can open more counters or dedicated counters for collecting government documents.

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  • Vaibhav Nanda
    14 February 2018

    Quick service, ample of parking available. Cooperative staff.

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  • Ryan Hughes
    31 January 2018

    I would happily have rated my experiences here as 4-5 stars over the last 6 years, but for some ludicrous reason that I can only describe as greed has seen me give a 1 star rating. As of last week all international packages are subject to a 10 AED admin fee + 5% VAT + Customs charge.

    None of these charges were on any of the packages I had received over the last 6 years of living here. I can understand the new rules with VAT & I have no problem paying that. But when you have a package thats valued at $2 USD & then you have to pay a min 10AED admin fee ++ It see's you paying double what the value of the package actually is. It's terrible.

    I had 8 packages to collect yesterday, all small packages marked with small values, mostly from Ali Express (China etc) & it cost me 85 AED that was more than the value of the packages itself. This new rule is crazy.

    Also you do not take in to account if the package is a gift, used item, or free of charge sample which I receive for my work sometimes. You just class everything the same & make everyone pay crazy prices.

    Not to mention the fact that the only staff member that was there to deal with me had no idea what the tax was, how it was calculated & couldn't explain to me why & what I was paying for. I then called your call centre & got an almost identical response from one of your operators '' New rules sir, there's nothing we can do'', that's all i get told.

    The funny thing is, when i was at your location today, there was a queue of customers saying 'send it back, i'm not paying for this charge'.

    In short, i'll happily pay your VAT, but your admin fee is a joke. Also, if you're going to implement a new ruleat least train your staff first before you start charging us without an explanation to what the charge is.

    I will no longer be using your services or renewing my PO Box next year.

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  • Ali Alhosani
    29 January 2018

    This place is over crowded. Only one counter is open out of 3. 50% of customers are standing since there is no enough seats. Air conditioning distribution is not balanced. waiting time in for the queue is more than 30 minutes. The only good part is having enough space in parking Area. Please do the needful.

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  • Gary Flint
    30 December 2017

    Always had great service here. Plenty of parking, never too busy, helpful staff most of the time.

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  • Rami Al-Q
    06 September 2017

    AVOID AT ALL COSTS

    WAITED 1 HOUR AND A HALF FOR 3 PEOPLE IN LINE. UNBELIEVABLE WASTE OF TIME

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  • Laith Hattab
    01 August 2017

    Good place
    Available free parking
    Quick service

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  • GUl Pl
    18 June 2017

    Good service ! Have parking place! Have trolley for baggage! Not long time waited there.
    All good. So quick service!

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  • Khatere Kalaly
    13 June 2017

    Everyone is helpful and nice in this branch . Thank you

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  • Zak Thurlow
    31 May 2017

    Gets my packages everytime. Thanks.

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  • Muneer Hussain
    12 April 2017

    good service

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  • Bilas Joseph
    12 April 2017

    Calm area

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  • Chantelle Hobson
    09 March 2017

    Useless staff.

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  • Onil Marte Navarroza
    05 March 2016

    It was quick the last time I picked up my EID.

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