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Added by Jopie, at 26 July 2016
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6 Reviews
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10 June 2017
very pathetic experience , I purchased laptop on 4th June and when I tried to register for warranty that its warranty had started from 6th Jan 2017 , seems they provide used laptops
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06 March 2017
Greetings all
A very bad experience with emax
I bought an hp pavilion laptop on Jan. 2016 with one year warranty from world trafe center branch abu dhabi, the sales convinced me to (extend the warranty )for one more year telling me it's a replacement warranty, on 12th feb. 2017 the laptop refused to charge or switch on, i sent it to emax wtc branch ,they told me MAX. 15 DAYS , after these 15 days I've visited the branch for 5 or 6 times , on the 5th time I insisted on meeting the manager (RABI KUMAR) who told me that it's Thursday and I promise it will be here on sat. Showing me a bill of 1000 AED and when i asked him if I have to pay he (ensured) that NO emax will pay for it.
On sat. I went according to thos appointment and again they didn't bring it and when I talked to Mr. (Rabi Kumar) he told me we may find u a replacement,I was bissed off that I left the branch without a single word.
On sun I went there telling them I won't leave until I take my laptop Mr. Kumar wasn't ther and after like 45 min. They told me that the reparing team sent them an email on 15 jan telling them that I have to pay 1000aed otherwise no repairing so
1.I came personally 5 or 6 times why didn't u tell me that.
2. U kept my laptop for 24 day ( so far i don't have it 6th march) afterwise u tell me either pay or take it without repairing!!!!!!!!!!!
3. The manager Mr. Kumar told me I don't have to pay and I might have a replacement, where r these!!!!!!!!!!!!!
4.Mr. Kumar gave me fake appointments and untrustworthy promises.
5.I've lost my kids school registration and other work important emails cause of u emax.
6.why do u make people pay for extended warranty if u'll make them pay more money!!!!!!!!!
7.I called the 800emax when I was at the branch and when they talked to the employee he told them (no i can't find that email the reparing team told me about), after around 10 min. Of searching the found out that they didn't receive it for a technical problem!!!!!welcome emax the home of technology.
I'm not a fan of emax at allresponse / report this review -
02 March 2017
Best place to buy electronics. Staff is very well behaved and understands the customers need. Everything is quick.
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27 February 2017
I purchased a rapoo keyboard..it did not work n sent it for servicing..the guys dint have da minimum courtesy to call n say dat da keyboard is back..i called n got it back again n again it got repaired n as usual gave for servicing but no response n i went n got a new one from them as they told dat its not working..thn i had been to India n whn i came back i saw da keyboard not working again..i gave for servicing n after 15days i only had to call n they told dat warranty period is over n asked to take back da keyboard..i asked them to c if anything cud b done n they told dat they ll send a mail to servicing center n call back but no call again..i got frustrated n left da keyboard with them itself..
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21 January 2017
Nice shop Lack some speciality electronics brands and products.
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02 August 2016
Easy access to any gadget you want. Costumer friendly and jolly crew. I bought a mobile there. Very accommodating.well done
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