East Coast Tourism

Location :

Dibba Al Fujairah - Fujairah - United Arab Emirates
Added by Jopie, at 12 November 2014

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• Manesh Kamukumcherril

  26 December 2017

  This is regarding a poor customer service I received during my pre booking stage with East coast tourism. We, consisting of 5 families were planning for a farmstay at one of their villa in Dibba. The only contact we got was of Mr. Martin from the website. We contacted him for a 1 day stay and he insisted to pay the full amount as booking fee to be transferred to his account. But he being a stranger to us and our guarantee for money, we requested him for a half pay as booking fee and rest we will pay on the day of check in. His reply was shocking which was never expected from a tour operator. He talked in a rude and indescent manner and replied " if you want you come and stay". This shows the bad customer service they provide. We would have agreed to their condition if he was polite and calm. Anyways thanks for saving us from this bad decision of proceeding with east coast tourism.

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• Gulf Light Aluminium Company

  12 November 2017

  Very nice

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• MiMAZ

  09 September 2016

  Ok

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• Munish Sharma

  06 June 2015

  Very nice imagining experience with this tour operator. This is the second time I went for this Dhow cruise with my friends very nice. Very well organised boat guys are very helpful, I had a very nice experience then previous time. Well done keep doing better!!!

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• Alli Khan

  19 November 2014

  We booked a Dhow cruise at Mussandam in Oman through East coast tourism
  We were asked to assemble at 7am in karama The bus arrived late and left even later
  When we reached the Oman border, due to lack of planning by the organisers.. We couldn't get through even though are paperwork was in order
  We spent 5 hours in the bus(whose a/c was not even working) hoping they will sort it out.
  In the end when passengers had had enough and unanimously decided to go back. It left us very disappointed, very angry & cheated. Most of all it was a humongous waste of time, the commodity which we value the most..
  This was our experience with East coast tourism.. Beware..

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