Dubai Multi Commodities Centre Authority

Location :

1st Floor, Almas Tower, Jumeirah Lakes Tower - Jumeirah Lakes Towers - Dubai - United Arab Emirates
Added by Jopie, at 04 November 2020

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• Syed Fayyaz

  21 March 2021

  waiting long time to connect to agent you need to increase number of staff in customer care center i have been waiting for more than 30 minutes but no one receive the call i have to hang up and extremely confusing portal and its not user friendly

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• Ahmed Salem

  16 March 2021

  Slowest service ever. the response rate on the online portal is terrible. they take between 3 days to 7 days to respond and there is no customer service online to assist you with any queries.

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• Alina Minasova

  15 March 2021

  Extremely long time waiting while approaching DMCC Call center. Extremely confusing portal.
  The whole process of any request made with the idea to waste time as much as possible.

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• Yogeshree Phadke

  11 February 2021

  0/5 I would like to give Zero stars.
  
  The worst experience with DMCC customer care (NO CARE AT ALL).
  
  They always misguide, have no proper information about the document requirements, every time you call & ask them , different people give different answers, create duplicate UIDs for 1 person. Our 3 working days lost at every step for each visa applied in Jan 2021. Because of that 10 crucial working days (2 weeks) lost after grace period for visa amendment for innocent dependent. Ridiculous service.
  
  Long wait for days for a work which can be done at a click of a button. Total waste of your hard earned money & time. Best in increasing your Blood Pressure & close to getting a heart disease.
  
  Try to avoid getting their services.

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• Van T. TRAN

  11 November 2020

  Mr. Julio was outstanding in term of knowledge and communication skills. We need DMCC and other Authorities to have people like Mr. Julio.

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