Does not even deserve to get single star rating. Very worst experience with Al khail community. Totally unorganized and unprofessional system. They took more than one month to even view a flat.
No response from call center also.. You can never expect any kind of response or care from them.
- Always fail to meet our basic expectations in terms of service quality, response time and overall customer experience.
- Poor customer experience/ service/ communications
- lack of professionalism
- Maintenance is a hustle as the issues and maintenance requests have been always fixed temporarily. Never been fixed permanently!
Worst leasing company ever
Totally unprofessional and uncommitted
Competing to be the worst in market so if you would like to support them avail their services
2.5 month to receive security deposit while mentioned max 45 days on their website. Move out inspection done without customer presence and they do not explain charges transparently!!
Not surprised to see all the 👎 rating
Never move to a DP property. I moved out over 2 months ago and they still have not returned my deposit! They do not answer emails, lie on calls and never deliver what they promise! Disgusting customer service. If I could give a Zero I would!!
Appalling customer service, total lack of care. I moved out of my apartment on 9 December - it is 15 February and I am still waiting for my deposit to be refunded. All the reviews below are about total lack of customer care and follow through. I was a customer for 5 years, always paid on time - I do not expect to be treated with such lack of respect.