Dont ever think to use them Or import personal items to Dubai through them
Excellent Experience with Customer Service
Very good place and dnata employees are very good and kind
Best place to get your cargo handled
They do have overall good service I would say. However, the down side is that there are hidden charges and you really should be careful.
Secondly, their phones work in a way that THEY are only allowed to call you, but for some reason; customers aren’t allowed to call ( it will ring but they will close on your face). Pathetic