This was the worst company I have ever chartered a yacht with in Dubai. My group had booked a 4 hour tour for a friends bday party and the Yacht as 2 1/2 Hours late to board. We missed the sunset and had to throw away half of the food that we had prepared. No apology was given from the manager nor did he care and just made up new excuses every 30 min why the yacht was not there. Then when boarding they asked for full payment. Which I clearly refused as they had already ruined half our food and taken the sunset and 2 hours of our time. Once a lengthy negotiation was made we left. after 40 min. the yacht started making a load beep sound and the engine had failed!!! We were in the middle of bbq and the crew insisted we jump on another boat significantly smaller and mid dinner. We refused as we were a party of 18 people and had everything already set up. And Deep Sea wanted to pay for the new boat. We were out in danger as well as no tour of the city as the yacht remained only 10 min away from shore. This was the worst experience I and my guests have ever had! The evening was full of continuous problems and arguments that could have been avoided if the company was honest and took responsibility for the actions . Absolutely zero customer service!! NEVER BOOK WITH THIS COMPANY!!!!
We had a great time with carlos. They took us far and managed to catch a lot of fish.. boat and equipment were excellent. Very safe for kids also.
Super thanks to the crew and Carlos! Always a pleasure! They helped u cooking our catch and made sure we had an unforgettable experience
Had a wonderful experience with Deep Blue, was my first time fishing and with there experience and education learning was a lot easier and fun. Would definitely recommend them if you are looking for a good fishing experience.
A 5 star trip from planning, payment to Fishing! Communication was fast and easy! Captians Carlos and Eugene and deckhand Jay took great care making it a great day on the water. Highly recommend for a family experience.