Body & Soul Health Club, Dubai

Location :

Dubai Residential Oasis, Damascus Street, Al Qusais - Dubai - United Arab Emirates
Added by Jopie, at 08 December 2016

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• Anynomous

  30 April 2018

  Value for money for family membership
  Play area for small kids if moms wants to workout in gym. They can drop the kids at play area under the supervision of staff
  Apart from this they also have table tennis, snooker board etc..

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• Anynomous

  30 March 2018

  Nice swimming pool. Pool and billiard tables. Table tennis. Big gym

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• Anynomous

  13 March 2018

  A very good fitness place situated in quasis .
  Has got world class equipments and facilities

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• Anynomous

  30 January 2018

  Good facility and ambience! Perfect place to start your day.

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• Anynomous

  21 January 2018

  It's kind of an affordable fitness center with all facilities including sauna bath etc

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• Anynomous

  01 January 2018

  Not much options, pool is just OK only good thing about this is price they offer for membership

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• Anynomous

  18 December 2017

  A good facility with a gym equiped with machine for both cardio and weight training. A personal trainer can be availed with an extra cost but it's worth every penny. The place also has swimming pool with a seperate pool for Ladies. Yoga, boxing and kids gym are available too. The gym can get a bit crowded during the evening hours. But if one plans the time between cardio and equipment it's no problem.

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• Anynomous

  23 November 2017

  I am taking both the swimming and Personal training classes from the Dubai Residential Oasis branch. The problem unprofessionalism of the people as well as management in taking decisions. I still have personal training sessions left and in the middle my trainer is being transferred to another branch. This is the second time the transfer was proposed, I called during my working hours, someone picked and put me on hold for 15 mins and then the lady took my number and said the manager will call. I never received the call but anyway the transfer was put on hold. Again now it was proposed. I decided to talk at the so called reception or information desk but the lady got offended that I indicatively waved at her desk and said no one pick the phone at reception for which she said this is not reception. Instead of solving my problem she was more focused on her desk being called reception. I would like to suggest to Body and Soul to firstly put the clear boards as which is the reception and what those 3 4 people sitting who takes payment are..Cashiers, Information, Registration or whatever, secondly please get the attitude checked for their staff. We also go to the gym after a long day at work and we really dont want to see bad mood of their staff. Thirdly, I would recommned Body and soul to be more customer oriented especially because they are service industry and shall consider the impact on the existing clients before making decisions of transferring personal trainers from one branch to another. They have told me that I will receive a call which I highly doubt but anyway, I still have to finish my remaining PT and swimming classes after which I would not hopefully visit this gym. On a good note I really like the trainers there.

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• Anynomous

  07 October 2017

  Good Facilities, Cooperative Staff. Everything u need to stay fit and entertained at the same time.

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• Anynomous

  02 September 2017

  Membership is economy but if u can put extra 500 u will get better benefits in GOLD and Finesdfirst GYM.

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• Anynomous

  13 July 2017

  Very bad customer service(at the reception).
  Lost and found is very very bad they don't help their customers to find their lost belongings and even if they find it (the next day) they don't inform and if they are asked without searching they say NO. I lost my membership card and went to inquire about it the guy on the reception just checked the log in history, I mean he could have checked the CCTV or call the cleaners and ask them. Then I asked him how will I access the Gym he said YOU LOST YOUR CARD THATS NOT OUR MISTAKE print a new card (25 for new card) (1800 for the membership and this is how they treat you) then I asked for a temporary card he said we don't give temporary card and then he was like okay for today i will give you an access card (as if he doing a favor on me). When I came the next day I told the lady on the reception I want to print a new card then, I asked her whether they have found my card without checking she said NO as soon As my new card was printed I saw that the old card was in the drawer.
  ITS NOT ABOUT 25dhs ITS ABOUT THE WAY YOU TREAT YOUR CUSTOMERS.

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• Anynomous

  28 June 2017

  Mostly they have good equipment but can be very cramped because the area is small. The cost of membership is less compared to the many facilities they offer. The trainers aren't that great. Some of them don't help unless you purchase personal training from them.

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• Anynomous

  01 March 2017

  Very good and you enjoy your time

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• Anynomous

  04 February 2017

  Very nice facilities for maintaining health. You can go there and come back with work out of your choice. Nice showers, lockers and almost all facilities

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• Anynomous

  18 January 2017

  trainers are very unprofessional they dont help at all and r very rude

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• Anynomous

  14 January 2017

  Swimming pool is not clean, too much smell in female swimming pool.
  Toilets are always wet.
  People use their cell while exercising, sometimes they take Selfiewhich is not appropriate for others.
  

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• Anynomous

  15 December 2016

  Gym is okay
  but swimming pool is terribly bad..water temperature control is not working all the time& pool is not clean
  Dressing room is also not clean

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