Great customer service
Take longer time to fix. Never inform the price clearly before fixing. The lady staff was rube when I asking for the manger number, she just told me that I not allowed to have his number, if want to speak with him I have to come back in other time. I ask when he will be back, she just told me he is out for meeting and not sure when he back. Den she ask me it’s I want discount she can give me. But I say just want to speck with him about how she treat a customer in the way that she speck with me, not I want discount since like looking down on me is what I feel. I can’t remember her name she was sitting just Infront of the glass door not the women that sit beside near to the glass door.
Small waiting area with nothing much to do while waiting for your car to be serviced, which takes longer than usual
I recently booked a 60,000 KM service for my Audi A8. I was extremely impressed with the customer service and friendliness I was treated at Automall Service Center, Mussafah.
Mr. Abdallah El Chayeb and Ms.Rehana Shah looked after me in a very professional manner. I couldn't have been more happy with the service provided. Well done and keep it up. Good and friendly customer service unfortunately is not the norm these days.
Abfallah El Chayeb is a very professional and sophisticated Advisor !