Al Nabooda Automobiles – Volkswagen Showroom
E11 Sheikh Zayed Road - Post Box 28299 - Dubai - United Arab EmiratesAbout
Location :
Added by Jopie, at 09 November 2014
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 4:00 – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 9:00 AM – 8:00 PM
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12 Reviews
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17 February 2018
I have never encountered a receptionist that has such ego and attitude issues. Wow!! I am a Volkswagen owner and was visiting to buy my second car. She completely shut me down and I left with no interest to even check the car I wanted. Pick your staff!!
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20 January 2018
The Suzuki dealer offer a Swift 2018 for 39.000, but the real price is 45.000
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26 November 2017
Worst customer service ever. They are not happy to see customer at all.
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14 November 2017
Received brand new car with accident and repaired one from Al Nabooda Volkswagen show room. And very disappoint with such bad experience. I purchased a brand new Passat SE car from Dubai FGB showroom in 2015 August. After 2 year I was panning to sell the car due to some personnel issues. This happens in recently last month October 2017. My car looks like very brand new even after a 2 year usage well maintained and run only 34000 KM.
I place the add to dubizzile and one European couples they showed the interest on my car and they wanted to purchase it. Before that from their side they went to Tasjeel (RTA) to do the full inspection of the car.
The report was really shocking that ,the car body many areas repainted with high thickness specially the Top part, from bonnet side,back area both side. I never met any accident with this car and all service maintenance done by only Al Nabooda service center.. If there is accident also very easy to find out in Dubai that all accident recorded by Dubai police. The car is under warranty 3 years and extended warranty for other 2 years means total 5 years.
I was too upset with this report and I went to Rashidiya Volsvagen service centre. They said no accident nothing happens this car is maintained only with this service center and very good condition car. Then I asked ,what this RTA repots says? That they have no clue and they asked me to go to Volkswagen body shop which is in DIP area. I went there along with this European couples ,The Body shop Manager he checked the car and he said ,yes the report is true the car is repainted and he confirmed that.May it is happens the brand new car when its come to the showroom loading unloading time . its happening with 20% of cars. Then we repair and do touch up . May be this what happend. He was explaining to me very simple style.
I was Really shocked because ,why should I care all this rubbish explanation because I took very brand new car with 0km from showroom. I took the report from him and back to showroom in FGB .
The experience with Showroom staff was very disappointing again and nobody listening and caring what I am telling.
Finally one sales person he told me that His Sales manager is off today and I will ask him to call you back . I agreed and I left . But waiting long and days I did not get any call. After 2 days I went again the same show room and had a talk with him. He simply said he cannot do anything and in their record nothing happend to this particular vehicle from their side.
What should I do now that I am sure nothing happens from my side as well and I did not met any accident . He said whatever you want you can do it from there side they cant help any more .
Really disappointing reply from Al Naboodah people what I have received.
I spent money believing that Volkswagen is a best and good brand I took this vehicle from them later I came to know I had been cheated nicely and they given to me accident car with repainted.
One another matter ,finally I requested to them take the car back so that you can sell as a preowned car . He said the the market value is very low rI can offer 20,000 AED only.. Just Imagine I purchased this car rate of 79000 AED after all this issues ,he is telling he can offer 20,000 AED
For themselves they are offering this low amount for their own car. Then why they are selling this scrap in their show room?
Within 2 year time The battery also got damaged twice and with warranty they have replaced 2 times. How come batter damage 2 year time Twice?
I was a big fan of Volkswagen brand even I have car in India same brand. Now I Lost all trust with Al Nabooda Dubai with Volkswagen cars.
Please guys requesting everyone to read this review if any one need more details and documents I can send it to you with the name of the staff whom I deal.
The European couples who like to buy my car ,they realized my situation very well still showing interest to buy the car.
Same time I am planning to go to consumer court to file the case .
Its clear cheating. Dont buy car from Al Nabooda .Thank You .Rejeenaresponse / report this review -
09 October 2017
Sales people could be more knowledgeable and have experience in cars mechanics. No problem with test driving any car. Disappointing that customer was left to his own, waiting for a car, while sales person just vanished.
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08 September 2017
Very bad customer service. Nobody was inside. Waited for more than 1 hour to ask for the price, as the sales consultant was chatting with his friends.
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31 July 2017
The customer service at this service center is extremely poor. There is no response from them.i called twice today and the receptionist took a message and advised that a service advisor will call, however i have not received any calls till now. They don't understand emergencies and are very irresponsible in their approach towards their customers.
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14 May 2017
I had a pleasant experience visiting this showroom, went there to have a test drive. It was around 2 pm and they were nice enough to allow test drive, while almost all showrooms on sheikh Zayed Road weren't allowing the test drive unless it's post 4 pm.
The sales people are nice and pretty much willing to assist and explain all details about the cars and options available.
In the showroom the hospitality is noticeable, you'll be offered a coffee, tea water etc..so overall you'll feel the showroom is a neat place.response / report this review -
14 April 2017
Every thing is great in al nabooda automobiles its just a awesome company best deals and best services in whole uae.
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10 May 2016
Very service minded until you buy a car. After this you are left to yourself with any issues. Don't trust them!!! I bought a car 4 months ago, since then I have had the car serviced 4 times, each time they fail to fix the problem! As a result I wanted to sell my car again and get a new one. They offered me a trade-in price 30% lower than the price I paid! basically I lost 40K in 4 months on a pre-owned vehicle. !!!
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20 November 2015
Nice location, wonderful display of they entire model range
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16 November 2014
Amazing team in place. We felt confident and happy at the end that we got a great deal. They take care of their customers and are efficient.
Looking forward to a satisfied relationship in terms of after sales customer care.response / report this review
