Really disappointing
They made me wait for almost 2 hours and then they say: the doctors can’t see you!
As if our time is worth nothing to them.
0% professionalism and respect to clients!
I don’t understand why there’s no medical examination of doctors, really a big disappointment. Dr Basit M Hasan ( Dr Basit Mustujabh Hasan) who is working at Al Ain Dental Centre ( Seha Ambulatory Services) is mentally ill n suffering from schizophrenia , the disease he got from his mother as heredity. Dr Basit Hasan is endodontist
Very poor customer service. Visited with a "senior" dentist who was upset his AC wasn't working and forgot to explain what he was doing and I was subjected to the most painful drilling of my old filling! I pushed him away and ran out with a whole in my tooth. No apology or explanation was given! I went to their "patients affairs" officer who again offered no apology on behalf of the one and only Al Ain Specialty Dental Center. I was returned to the registration desks and was assigned to another dentist who was not ebee informed of my situation! Got my tooth filled after the "needle" and I ran out to file a complaint with Abu Dhabi Government customer experience portal.
Good service
Al ain
I had so far 3 appointments in this clinic. It was a great experience every time. The admin staff is very polite and kind, the gp doctors very well trained .
مركز العين لطب الأسنان
Wish them the best