Name: ARMotors
Address: Dubai Investment Park - 2 - Dubai - United Arab Emirates, AE
Telephone: +971 4 884 1470

ARMotors is a car repair, located at Dubai Investment Park - 2 - Dubai - United Arab Emirates. They can be contacted via phone at +971 4 884 1470, visit their website www.armotors.ae for more detailed information.

Location :

Dubai Investment Park - 2 - Dubai - United Arab Emirates

Contacts :

Added by Jopie, at 17 September 2016

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday Closed
Saturday 8:00 AM – 6:00 PM
Sunday 8:00 AM – 6:00 PM

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Nick J

01 March 2018

I get the feeling ARM wants to take as much money as they possibly can and concede as little as possible even when they damage and break things on your car.
The office staff are very smooth at explaining how any damage or problems is nothing to do with them, or cannot be proven that its them eg. “well thats not something we record when the car comes in”, “do you have a photo to show how it was before?” etc. Ultimately as owners we can see and feel when our car has been damaged. We know how it was before and what is new damage.
The last 2-3 times Ive been there there’s been customers complaining about the condition theyre receiving their car back. Last week another disappointed 911 customer said infront of me “If I ever have to take the car back here again, Im gonna take 100 photos of the car” and sped off in a bad mood.
For me they’ve never admitted liability for anything they’ve done including;
1) Giving me a flat battery by leaving the interior light switched on which I saw myself and pointed out to the staff even before we tried starting the engine.
2) Breaking 2 carbon fibre dash pieces I was storing in the glove box by forcing the service book in there trying close it. Offered 20% discount if I order it with them, which just made me feel worse about it.
3) A chip in the left and a scratch on the right side of the car. Of course Im always told this was already on the car from before. On the vehicle diagram they’ve even marked chips that don’t exist on the car. When a hairline scratch is new on red paint it leaves a white line. Then when it becomes old, it turns a black colour, just another way I can see that its new damage. Plus 2 big oil/grime marks on the right side after washing.
4) My AC setting for the main face-blowing AC stopped working between when I last drove the car and when I got it back from ARM, but they said this is not related to them.
5) I put my car on a transporter with a full tank of fuel directly from the petrol station and its returned with ¼ tank missing and 61km of test driving. How can you use ¼ tank in only 61km? The brakes are noticeably weaker too. The ironic thing is that the previous time I took the car there, I was charged 40 litres of fuel for test driving, but even city driving fuel consumption in a 911 Turbo is 18.8L/100km.

I was disappointed to see they charge not only for the faulty part being repaired and the labour, but also a very high price for other small things. I paid 1250AED just for the O-rings and gaskets from a leaking radiator hose replacement. A garage that is so methodical to charge for even the smallest of things should really practise this focus on ensuring customers cars are checked properly and not damaged and customers blamed for it.
Sure4shurik

10 January 2018

Servicing my cars (Ferrari/Porsche/Mercedes) since many years with ARM. Great service and work, always on time and very responsive. Great advisory and execution also in performance modifications. Thanks ARM!
Nuno F

20 December 2017

Just bought a Porsche and service it at ARMotors. Great customer service and good Quality. Highly recommend it.
Tatyana Golubeva

29 October 2017

The best service ever and professional guy who can help is milind 👍👍👍
Jens Schmidt

19 October 2017

I use ARMotors to service my car, and their service is impeccable. High quality technical work and great customer service. Highly recommendable
Arvind Raja

18 September 2017

Got great service from the team at ARM.
One look at the service lot and you just know that these guys are equipped and trained to sort out major issues in cars from all sorts of German & Italian brands.
They even sorted out a few minor cosmetic issues that i hadn't even noticed. They really care about your vehicle.

PS: The place is hard to reach due to the roadworks in the area.
Afsheen Khan

26 July 2017

Best service centre for Porsche, Maserati & Ferrari
Michael De Beer

13 June 2017

Professional service and support without the showroom / service centre prices and fuss. Reception and other staff are most helpful. Seating / waiting and refreshments are made available to customers and booking a taxi is hassle free.
Sakeen Shaikh

30 May 2017

We are truly impressed with the services provided at ARMotors and would without-a-doubt recommend them to our friends and family. Mr. Milind and team had done an exceptional job with my Porsche Cayenne - My car is running better than ever before! ARM team responds promptly, provides honest advice and does a thorough assessment of work needed. Thank you ARMotors for your customer friendly approach, fantastic work and most valued after-service care !! Best wishes,
Mark Ruffley

01 May 2017

Very good service and attention to detail. Service whist I I waited. Had a guided tour. Very good
Deepak Agarwal

18 April 2017

Great service with good knowhow. They know what they are dong and you can trust your car with them
Sami K

10 April 2017

So unprofessional don't go to this place. It took 4 phone calls to get an estimate. They tell you the job will take a long time without telling how long long is. They overcharge you when they finally give you the estimate. When I asked for them to give me the car back they admitted that they punctured my tyre in a road test. They did not have a replacement, told me they do not know when they can get a replacement. What a nightmare dealing with them.
Salim Akil

14 March 2017

Very good customer service for luxury cars. I am using them since a year now for major issues.
Farrukh Shahzad Mir

13 February 2017

Very cooperative team of professionals. Highly recommended.
Galina Spierling

24 September 2016

Our cars have been serviced and repaired by ARM for many years. Be it a track car or a daily driver the service has been outstanding. Not only do the people really care about the cars, they also remember the history very well. The service is very personal and the (reasonably priced) collection and delivery service via flatbed truck is a godsend. Be it regular service (in our case Porsche and Audi), track day modifications (Porsche) or body shop services (last time BMW door re-spray with perfect color matching).
Another advantage: compared to some main dealers which give you appointments after 4 to even 8 weeks (hello Dubai Audi) the scheduling at ARM has always been prompt and the time needed for the cars was short, usually 1-2 days for regular service.
Price wise ARM is quite some margin below the main dealer prices, but for us this was not the reason to switch to ARM. We simply feel much better taken care of.
Re the one critic of up selling below: We never had this experience. What I appreciate is that we always get a full report of the status of the cars. Some finding are nice-to-have's (and clearly communicated as such!) whereas other matters may need a more timely attention. This kind of policy helps us to plan ahead.