The staff is the best this hotel has. They really make you enjoy your stay. Thank you guys so much!
The best part of this hotel is the staff! They are all so fantastic. Our baby loved every single one of them!! Breakfast and dinner is also lovely. We looked forward to the variety every day! Location is excellent for biking, hiking and skiing!
It's amazing. We visited this hotel in the summer. Rooms are spacious and clean, the restaurant is nice, and the food is also really good. The hotel has a large parking lot.
Good location, clean and spacious rooms, free parking. Great place to stay when exploring Andorra.
For the price of the room with breakfast, it really is a bargain! We paid £56 for the night, twin room. Breakfast was a buffet with Pastries, hot breakfast itema and fruit options. Coffee and juice available too.
Room was very big! Although we booked a twin room, we ended up with a double and sofa bed, which was fine. Let Down was only one set of bedding. Asked at reception for more and told no, there are blankets in the cupboards (which there were but very small) luckily I was travelling with a sleeping bag.
Dinner in restraunt is Buffet style, not price shown. Was basic and more akin to a school meal. It was adequate. However, it's expensive it seems, €25 per person! Not worth it!
Overall would stay again, very nice for the price.
The positives: very friendly restaurant staff, good home cooked food, the room lovely and warm, it has a bath, and it is clean. Had great views of the mountains
The negatives: the room has a kitchen but no utensils (at all) so you can't use it, location - yes it's near a chair lift, however to get to the bars you can't walk as there is no path - you have to figure out the buses. They have large groups of schools kids - so it can get very noisy (the walls are very thin). The reception staff are not that tentative and need to take some lessons from the restuartant staff who are fantastic
For the money - it is a good value hotel
Nice hotel. The room is big enough with a mountain view. The dinner is good and served by the friendly staffs. It's a good choice 👌
An amazing hotel staff are realy nice food was pretty good rooms were realy clean
Staff so helpful and polite.
Good location.
The room das always clean, however the room wall is plastic ir other removable material type, doesn't isolate sound and specially, provides that smell from other rooms enters ours. Every time the room door closes the wall shakes... Yes, in fact, despite there is a non smoking hotel, we felt the smoke in our room (on the first day, we asked reception to check, because was felt in the corridor, but it stayed like that every days until the 4th, when we left, no feedback from the hotel).
Just single beds on the rooms (staff said that they just have "5 or 6 rooms with couple beds")
Restaurant need to be refurbish, is short, the tables are too close, and is old (those walls need to be painted, at least), the buffet is normal, children like it, but is bellow expected for a 4* hotel.
Lovely accommodation which made be feel at home. The food was good and varied. Staff were all very happy to assist with the questions thrown at them.
The benefit of being one of the only ski in / ski out hotels in Arinsal made this a fantastic stay.
The WiFi although not the fastest was consistent and reliable
Overall a fantastic relaxing stay.
The breakfast is good , The room is clean, The room is spacious with a balcony but the beds is small, Front desk attendant is not warm enough,For example, I did not find the electric kettle in my room, I asked the front desk attendant , she told me there’s no kettle , and then she told me hot water can be gotten in the bar. I returned to the room took the thermos to find the front desk reception for hot water, the front desk charged me 1.5 euros. My friend in other room told me that there is an electronic kettle in the room and he helped me to find it. The experience is the first time in the last years.
Està bé tenint en compte el que és, un aparthotel! Les habitacions no tenen llits de matrimoni. No hi havia xampú ni gel per tots els dies de la nostra estada. El Buffett de l'esmorzar és de qualitat.
El lugar es privilegiado. A pie de pista en invierno para esquiar y a pie de monte para iniciar excursiones preciosas. El Comapedrosa a tres - cuatro horas de marcha.
Great hotel next to the ski station!
Family friendly environment, very good customer service
It was amazing! Great rooms and services.
Muy buena ubicación es el punto principal. 200 metros hasta la telesilla. Grande apartamento. Limpieza 9/10, comida 7/10 variedad escasa. Personal atento y amable
Bon hotel per anar amb família a esquiar, tenen el remontador d'arinsal al costat i la botiga de lloguer St. Moritz. Fantàstic!!
Very good location. Tele chair at 50meters.