The Grout Guy Perth Leaking Shower Repairs and Re-Grouting

Location :

• Anynomous

  21 May 2023

  We had minor issues in our shower area within a year. We called the office and got an immediate response from James the supervisor/owner of the issue. He was very responsive with all our issues and sent their best man Joe L! Joe L was extremely professional and accommodated are requests over and beyond their specific requirements!! He did a great job very polite and superb worker!! 7 stars to Joe L he is a treasure for The Grout guy.
  We have and will continue referring plus using The Grout guy!! Thank you James for sending Joe L.
  Diana and Raj.

• Anynomous

  16 May 2023

  Thanks Grout Guy! On time quality work, it was an amazing experience from beginning to end. Naomi finished the job well and was a very friendly & professional young lady. Well to done to you guys. Appreciated...

• Anynomous

  03 May 2023

  Beware of "10 YEARS" warranty. I acquire their service 4 years ago and was happy with the job. I called their service again yesterday due to (again) leak on the other room. Upon knowing that it is still under warranty, the guy suddenly start tapping the tiles and now has a new conclusion saying that the problem was the tiles need to be replaced and will cost me around $6500. They should have told me that when they did it the first time rather than collecting my money. I ask for a second opinion and they said that the tiles were fine... is it really the tiles or the warranty?

• Anynomous

  12 February 2023

  Hi The Grout Guy
  
  It is a pleasure to provide this feedback as we are very satisfied with Mick’s work on-the-job.
  
  Also, we appreciated his sense of commitment & professionalism, & excellent people skills.
  
  We’d happily recommend him to others & wouldn’t hesitate to request his services again in the future, should another need occur.
  
  Sincere thanks also to Scott for his availability as he maintained contact with us throughout the process - from the time of his initial call out for quote until the job was officially booked; & dealing with our queries in between.
  
  Many thanks & kind regards.
  Sue

• Anynomous

  23 January 2023

  Great experience with Mic of Grout Guy. Rang to say he was running behind on the another job by 15 minutes but can on time any way. Ran thru the job professionally together with colour of grout. Set up cleanly for the job with drop sheets and clean up after the job. He was friendly and professional. First experience with Grout Guy was great. Will definitely use them again and recommend my friends.