What Other Say: User
No knowledge of stockholding. Very poor customer service.User
Received the worst service from Game. We were promised our furniture on Wednesday, and it has not yet arrived, it is Thursday night. We have called over ten times in the past two days, and every time it’s a different story. We receive no answers, just empty promises! Now we wait again for tomorrow, after being promised multiple times that it will be delivered today. I will not recommend shopping at Somerset Game to anyone, and will never return myself. Appalling service. I wish I could give no stars! Absolute trash!User
The express 3 items or less counter is so slow it took them 30 mins just to assist 3-4 people come on 3 items reallyUser
Today was Black Friday, so a busy day. I received an excellent service from both the floor staff and cashiers. The store was fully packed, staff dog tired but they managed to keep a friendly smile and came to your assistance without you having to holler at them.
The place was very clean and neat...even though customers left things wherever they wanted.User
Excellent servie and very helpful.User
Nice experience. Visit the mall often.User
Has a mini electric golf cart inside lifting old and young people around and many shops on one floor under one roof. Awesome pleasure to be there with great friendly service. User
Much like most of the Game stores I have been to. Sometimes it is difficult to get help with a question on a particular product User
Service is non existing. Staff is slow, perhaps they are on a slow strike?User
What a shocking experience...... went in at 12:30 to purchase a treadmill, was assured they were in stock, we even asked the salesman a second time to be sure they had the stock, so stood in the queue to pay R7,000 for the item only to collect it later at 3pm around the back of the store to be told that they don't have them in stock. We had to wait an hour for them to look for one and tell us they can't find any!!!!!! Then we had to go back into the store and stand in a queue to be refunded. The staff were not actually surprised that they couldn't find the item. Never again will we shop at Game, what a distasteful experience to say the least.User
I walk up to customer care there were 2 ladies behind the counter. As I got to the counter lady nr 1 turns to computer and Lady number 2 open the draw saying something for lady nr 1. Not acknowledging me at all. They could have said we will be with you know and I would have waited patiently. You can look on your cameras this was round about 17:30. I threw my stuff down and walked out.
Last time that game will see this face inside their shop.User
Helpful staff at customer service and also electronics department. Otherwise standard shopping experience.