What Other Say: User
I volunteered at this Vons as a bell ringer for the Salvation Army and did some shopping as well. I delt with the manager, cashiers and a few bagger/cart wranglers and they all were very nice and helpful. Happy Holidays!User
The employees gossip and harass the customers cheaper prices at Wal-MartUser
Store was big, but not pleasant due to smell! Possibly using the wrong floor cleaning chemicals. However the smell got much worse in the meat department!User
Great produce section, meats good as well, a little high on everything else. I can go to some competing markets and get stuff cheeper. If you plan right you can save some good money just depends on what you are buying.User
Very much customer friendly. Particularly enjoy inside service & help getting groceries to my car. I am a senior handicaped female appreciating the continuing service I receive at Von's. Thank you. User
Vons has two kinds of apples which I cannot find anywhere else. Jazz apples and envy apples along with red delicious, my favorite apples. They also sell brioche bread and buns, and egg bagels. I can't find any of these items anywhere near me. So for those items and closeness, I love them.User
Alexis in the Deli Department is Amazing! I called within 24hrs for a tray of chicken next day and she made it happen. The entire team worked well together. I live close to Albertsons in Lemon Grove and getting someone to commit to an Deli Order is like asking for their first born. Very rude and lazy people at Albertsons. The 2 mile difference was well worth it. Vons la Mesa is the best.User
Ok. I used to work right next to this Vons and it's walking distance from my apartment. They USED to have self check out service, those were the good old days, when someone with only 6-10 items for taco Tuesday could get in and out without much of a wait. Now, the self check out is gone and instead they have two express lanes. Let's do the math on that. 4-2=2 and if we account for the fact that only ONE of those lanes (if either) is open at a time, we'll take that down to one. ONE lane to replace 4 self service 15 items or less lanes.
When I inquired why they got rid of them and asked if theft was an issue, they said no. Theft wasn't an issue, it was because one attendant ended up ringing up four people at a time and that it was nearly impossible. I have some issues with that as HALF the time that "attendant" wouldn't be available as they were gabbing with some other associate or complaining openly about the manager/company to someone 3 lanes down.
Some of the front end people are great and very nice, sometimes too great as they will continue to have conversations with the people checking out after they've finished with LITERALLY a line down the aisles.
The problem: This Vons has a huge selection but I don't want to come here because the "3's a crowd" thing they came out with, NEVER helps. Whoever does... I don't know, the scheduling or the hiring needs to be fixed.
My solution: I drive to Ralph's on Montezuma. I've never had the crazy issue with lines there as I have at this Vons.User
This place is hit or miss. There is always a motley crew of shoppers. Most of the workers are friendly and helpful but a few are just plain rude. Oh, and the Starbucks inside is the worst I've been too.User
Been shopping at this location for over 20 years even after we moved to LG...the "other" grocery store is down the street...but this Vons is always clean, customer service is excellent but, it's "Ranchers Reserve" that keeps me loyal. Thank you VonsUser
Although this location has a larger selection than others in the area, I gave this a low rating because there's always something going on that makes it take forever to check out. Whether it's a customer who wants to have a deep conversation with a manager in the checkout line, or a customer who wants to buy 30 items in the express 15 item lane, I find that I'm always annoyed by something. Other Von's locations seem to have a better clientele.