What Other Say: User
Incredibly fun and very enjoyable for people of all shapes and sizes. It was probably one of the most fun places I had ever been! There are lots of people, who really help lighten the mood and make you feel loose and free all day or night long. I would definitely recommend it, and if you do come at night on Fridays and Saturdays, Skyzon Glow (everyone gets neon t-shirts and all the lights are turned off so all you can see is the shirts if people), is the perfect time to come. Go you will have great time!User
The kids had a wonderful time! The staff was fun and interactive with the kids. Also, the customer service was excellent! Can't wait to go back for Skyfit class!User
Went on a date with my girlfriend it was reasonably priced and we had fun goofing off I really enjoyed the foam cube pitUser
The staff are very friendly and helpful to the parents. My kids have so much fun while there. The staff interact and play with the kids also.User
Easy to set up for birthday packages. Parents love having a space and time for little ones to jump without worrying about the bigger kids knocking anyone over. The birthday package was pretty much all inclusive. It was fairly early at 9 am but sugaring up the kids with cake that early counts as breakfast, right? :) The staff were very friendly and made all the kids feel comfortable. They offered water for the parents and checked in with us throughout to make sure things were going well. Highly recommend.User
Very nice looking place but the line took forever, and then was redirected to the computers to register and lost my place. Then had to wait through another line while others cut! They could easily rearrange it so people come to the computers first. At this point, really don't care if the kids have fun.User
Always a fun place to go especially glow night. User
I have been coming to this new location in Highland Heights since they opened. I also had my daughters Birthday party there in August of 2016 and have always had a pleasant time at this location during the day.
I am not sure if since we came at night to jump for the first time if there is a change in staff but this evening was the Worst Experience Ever!!!!
I brought my 2 year old nephew and daughter to jump to get over the snow blues and the atmosphere we were in was not acceptable..
The teenagers that worked there had the basketball jump section blocked for their own dunking challenge And They Worked there??
There was another round of kids with excessive horseplaying that almost seemed that they were fighting. I was Very displeased!! For better service unless something changes I would rather drive an additional 15 minutes out to Westlake for better service!!
I tried to call and give my update to the manager but I was told by the call center rep that this location did not have a direct number to a manager but Westlake did?? Enough said..User
We get a group of co-workers together once a month for a friendly trampoline dodgeball game. It's a ton of fun, and the management is very friendly and helpful.User
Very disappointed how this place has changed. Full time police officer on a Saturday night?!? There were so many kids and adults jumping in the same areas. Paramedics called for an injured kid, several with ice packs. Our hour was up along with many others that started at 6:30 that were still jumping at 8:30 but no one called time. There was maybe 5 teens on the floor working( if you call it that) one working the front desk that seemed to bothered to sign us in. Didn't charge us for socks! I guess if you want to take everyone for a one time fee for all night, this is your place but go at your own risk on the floor but you are protected with the police! Wow! User
Pretty bad experience. The hired teenagers seem to be unable or unwilling to provide safe environment for younger visitors. While watching my kid two of the workers kept complaining and threatening to leave the work all together if they were not relieved soon. Worker at the other side of the building kept staring into her cell phone and ignoring rough jumpers who were not following the rules so helpfully played in the video opposite the entrance. At the "tag" area older kids were not separated from younger ones and couple of older ones looked like were aiming specifically at small kids: faces, etc.
All in all: unhappy, miserable staff, no rule reinforcement. Come at your own risk.