User (01/12/2017 23:40)
I love this place 🤠
User (16/10/2017 23:46)
Called twice to get estimate on re-wiring my 97 year old mother's home. Receptionist took call and my number first time. No call back within 24 hours. Called again talked to a different receptionist, evidently, explained I had called for an estimate and if they didn't do house rewiring just let me know and I would look elsewhere. I was assured I would receive a call back. Never did. For a company to be given such high reviews very poor customer service.
User (30/07/2017 21:05)
We had a ceiling fan installed to replace an existing fan and a chandelier replaced in our dining room. We then had two ceiling fans installed in our patio. We were never given a breakdown of price and was rather surprised by the final bill. The work completed was quality and the electricians were professional, however it took a lot longer than expected. The 3 star review is only due to a lack of communication on how much this would cost. Otherwise, I would likely give 5 stars. Seems like a very good company and I would trust them with any projects in the future but just make sure you understand up front how much you will be billed.
User (20/06/2017 04:57)
Called there office 3 times in one day to determine when I might expect service arrival as the 1st time (930 am) they advised I would be contacted by their dispatcher. At 1 pm I called to find out information as I had not be contacted, was told they were busy but would try to before the end of the day but to call back if I did not hear from them before end of day. Called at 430 pm and asked if I could expect someone in the morning; was basically told no one would be available probably and it might not be until next day because weather reports indicated possible thunderstorms tomorrow. I then told them to forget coming that I wold find a company that cared about possible customers. I then called a competitor and got an appointment for the next morning. Recommend that Quigley work on CUSTOMER SERVICE
User (06/08/2016 03:57)
I called Quigley, informed them I have a HMS warranty policy with deductible and they were the assigned Air Conditioner repair for my system. Mr. Bob took action got a technician routed in 15 minutes and our air conditioner was up 100% within 2 hours.
User (18/01/2015 20:58)
I called Quigley HVAC for a service call to make sure my A/C was fully charged and operating efficiently. They arrived on time and took the time to explain the simple procedures me as a homeowner can do to ensure proper operation. They were very professional and I would not hesitate to use their service again.
Tom Madden, Gulf Breeze, FL
User (02/06/2012 04:38)
I had this so called company do some work on my attic ducts. They did half of the job and did not complete. I called and requested that the owner call me back to discuss and he never did. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE THAT WANTS A GOOD AND COMPLETE JOB DONE. This company gets an "F" for customer satisfaction. Retired, U.S. Navy.
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