What Other Say: User
I always feel great about taking my car to Auto ER. The receptionist is extremely friendly, along with the rest of the staff, and they have a wonderful waiting room that makes waiting for your car enjoyable. Bob and his team are honest, and fair. I have been nothing but happy with their work.User
Customer service is great here, but the quality of work is absolute garbage. They gave me my car back after a bumper repair, however, the paint job was not finished, all it needed was a gold streak of paint. The manager told me it was on back order and that he would call me to let me know when it came in, however, two weeks had passed and it turned out they closed a location and moved to Archer. They acted like it never even happened at first and acted like they did not know me, but I showed proof of my being there previously and explained to the new manager my situation, he immediately took it in and fixed the paint job. Now, it is great customer service, but I feel I should have been called. The car was not complete until 4 or more weeks later. Now, the paint is chipping off my bumper. No thanks, would not recommend this place to anyone who needs bumper repair at least. The bumper even still hangs kind of low. I don't know if they messed up my axles, but my wheel lop sided after they fixed the bumper and had to get towed. Anyways, the paint job is garbage, would not recommend. Here's your google review, your service and quality of work was garbage. Never again.User
I have had excellent service here twice (for different issues). On both occasions they did a terrific job--- the car ended up looking better than new. The second time I was there they fixed additional damage without charging me. Very personable and professional staff--- I would highly recommend to anyone!User
I came to FL Collision with a unique issue, and they were so understanding and asked no questions. Not only did Chad greet me at the door, he checked out my car, sat me down and gave me a quick estimate and I was out there door within 10 minutes. Not to mention the estimate he gave me $200-$240 less than the 3 other places I went to. He also gave me great advice on my situation which helped so much! All of the other places also told me it would be a 3-4 day process to fix/paint my bumper.. Chad promised and delivered that my car would be ready by the end of the day. Quick and easy and great quality repair. I'm very happy that they were my last resort estimate. Fingers crossed that it doesn't happen.. but if ever I, or someone I know needs body repair.. I would recommend this place.User
I very rarely write reviews on here but Florida Collision Center went above and beyond in their work efforts that I am compelled to. Without hesitation I can highly recommend this shop to anybody that needs paint or body work. I took my car in because it was having paint issues. They repainted my car in the amount of time they said it would take (very important) and did an amazing job matching color and by washing/cleaning the car before delivery. There was a bit of confusion because they accidentally did a bit more work than was initially agreed upon. Without hesitation, they stood by their initial estimate and just asked me to recommend them to my friends. I felt like a valued customer every time I entered their shop and their business ethic is apparent from the get-go. They get my highest recommendation!