Had to go in twice, getting a throat swab on the second time (which had to be sent to a lab for processing) before I got an accurate diagnosis and prescription to help. But the staff was accommodating and I got followup calls to check on me. It was convenient (not having a personal doctor at the moment) and my insurance covered everything.
It would have been great if they could have pinpointed the problem the first time, but that seems to be par for the course with most medical services these days.
The staff was friendly and respectful. From front office staff, to nurses to the Doctor. The doctor's bedside manner was impeccable, and he listened to my concerns and evaluated me accordingly. I felt my health was trusted in his hands. The wait was short as well, however I did have an appointment scheduled conveniently on their website. I'd definitely recommend! They also have a kids corner, for little ones to distract themselves from feeling overwhelmed.
This location is one of the best Walk In
Medical centers I have ever been in…. And I’ve used them 3 times now.
The staff is attentive, caring, and thorough!!! Check in is fast and easy…wait time is never long! Medical team is very attentive and quick to examine, diagnose, and help you get back on your way!!! Also the faculty is always very clean!!!
Every walk in medical facility should model after Apex…
By the way, after ever visit I get a phone call to follow up on my condition and any future needs!
Just dont get that attention anywhere else
Thanks
Gary J
I usually dread going to urgent cares because of the long wait but there was no one in the waiting room! I couldn’t believe how short the wait was to be seen. They were even ready for me before I was finished completing my registration forms (which was super easy via the link they sent me). The staff was very helpful and friendly. The doctor was also great and told me to call or come back if anything changes or feels worse. I was also surprised that they called to check on me a day or two later. It really made me feel like they cared. Amazing customer service! I highly recommend and will definitely return for any other urgent issues.
Great urgent care center. They follow up on you after each visit. During visit each practitioner I have seen takes time to understand your issue and explains the course of action. They are timely as well. I have been here multiple times as has my wife. We both have appreciated the care we received.