Super fast and very kind.!
Great people, great service..highly recommended!
I locked myself out of my house late on Saturday night. AAA was at my home within twenty minutes and at a great rate. Highly recommended.
Called to schedule a site visit to get quote earlier in the day with no problem. I conveyed the situation and was told they could & would take care of it. I left work early to meet the tech at the property only to be told by the evening supervisor that they could not help me due to it being late in the evening (6pm). I am annoyed that I wasted my time speaking with this company. Can I find a stand up company?
This company now gives a highly inaccurate rebuttal. The squatters had already been removed by the sheriff and were off the property (all of this information was explained to the rep that received my call). Everything was proper! I reached out to this company for their assistance in securing the property, however I received substandard customer service.I repeat, I EXPLAINED the situation in full detail and the services I required to the customer service rep early in the day. I kept nothing from the rep during the scheduling of service. I was annoyed that I left work early to meet their tech at the agreeded upon time but only to find no one from AAA Locksmith. I simple phone call to convey they would not accept the job or clarification to any question/ concerns would have been reasonable. I was a phone call away. There was a communication breakdown in this service request...the failure occurred with AAA Loxksmith.
Embarrassingly poor customer service. I've called 3 times to set up an appointment. Each time, they said they would get back to me. Still waiting.
EXCELLENT - I called AAA as they had recommended them before, i was surprise of how fast and nice everyone was. I was very frustrated because i needed to go to work and did not want to sit in my house trying to figure out when will they come. They understood I had a tight schedule and told me they will accommodate so i did not have to worry. So happy Orlando - the person coming to do the job- kept in touch with me to make sure i did not loose it . The personalized service is what gives them 5 stars! Definitely will continue to use them in the future!
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Called to schedule a site visit to get quote earlier in the day with no problem. I conveyed the situation and was told they could & would take care of it. I left work early to meet the tech at the property only to be told by the evening supervisor that they could not help me due to it being late in the evening (6pm). I am annoyed that I wasted my time speaking with this company. Can I find a stand up company?
WORST customer service. they give me a quote and they dont honored. this shop is a scam. Do not trust what they say, event the manager is clueless, not even her can guaranty what she quote. worst place to deal with
This company was amazing! I called another company first, which I won't mentioned their name, I made an appointment to change a lock and they never showed up. So I called AAA Miami locksmith. They were true professionals, came on time and they even charge me $10 cheaper than the other company had quote me.
Thanks AAA Miami Locksmith for an awesome service!
Just got off phone with Michelle. Informed her I would never use her them again and relate this story. I have given them $1000s of dollars in business in Real Estate over last few years. The replace locks on building for me 2 months ago and the lock is now broken. I called to have someone look out, she told me I would have to pay. I suggested the tech look at if first; she was to call me back. I called back the next day; she told me since I would agree UP FRONT to pay; she actually made no effort to call back. I suggested the tech look at the issue first and we talk about it then as 2 business people. I also informed her if I had to pay with not discussion, that I would never give them business again. Michelle said this was what she wanted $90 up front to send a tech (via credit card number) to fix problem they probably caused over future business. In other words, this company wants money not customers; you decide if you want to use them.