Before I left for Kigali I confirmed my booking and airport pickup, on arrival I had to wait an hour for my driver.
Arriving at the hotel they didn’t know I was arriving today. Suddenly it was because they were hacked on the internet.
The hotel is going backwards from my previous stay in all departments, food, room, service, neatness.
On departure my driver was booked for the evening instead of the morning as arranged the night before I booked out.
I will not recommend any one to stay here until the hotel is back to standard
Frikkie Botha
South Africa
03 May 2018
Good place to relaxing, good atmosphere background,staffs and people around all of them kind .
Good gym material because I m mismarised that. Good swimming pool no time hours to swim.
Good I feel so happy.
Breakfast good coffee good after a little hiccup with machine
Friendly environment in general. Attentive staff. Clean swimming pool with excellent life saver and swimming coach.
Affordable and fully equipped gym (approx. 35k RWF/month) - with a large variety of dumbbells, weight machines and cardio machines. The hotel also has quite the selection of restaurants in it, such as: Italian and oriental as well as an Irish lounge/bar haha. Great pool for kids without the steep price compared to other hotel pools in town.
*The view from this hotel is BREATHTAKING*
Awesome service and nice roooms
Dumpy place. Lots of cigarette smoke. Really expensive rooms. And pool right out in the middle of everything so you can be sure that you'll have an audience of onlookers.
wonderful place to stay in, i love the rooms with the city view, the staff is super. food so amazing especially the Italian food.
Best experience and the best part is that you won't feel that you are out of India . You will get all indian food with same taste .satffs are very cooperative . Thanks to Manish for all support .
The food is good. 3 Variety of cuisines. However, most of the waiters that I have interacted with are not rwandans and don't speak english or french or kinyarwanda..you wonder if Luganda is used here.
Super fast internet. You can be served very good meal even at midnight.
Service is excellent!
Service is good and barber shop also
A saloon for both men and women, decent gym , ok ok spa, different restaurants of different cuisines..an open air restaurant , swimming pool plus a disco ...
Great service, friendly staff, good room and the view is spectacular
Customer service and variety of delicious food from Italian, Indian, Chinese and local cuisines
Three different restaurants, nice outdoor pool with average rooms as far as accommodation is concerned
The best view in kigali , you have Italian and indian menu
Excellent view. Excellent rooms. Excellent Service.
Great views of Kigali. I also loved the Asian menu which was alot of food
It's in a safe and cool place no noise and actually very it's a place to stay and have fun.
This hotel give good breakfast for their guest and they have pool, Gym, sauna and hair dresser on ground floor near entrance, and gift shop.
Cosy calm place to stay. Not very much of a luxury choice.
pakistani runned hotel , Indian chef, lovely place, city view, Punjabi food. overall good place, and must visit.
The hotel is situated in the relatively new residential district of Kigali. The first time we stayed the service was excellent, as was access to Wi-Fi in our third floor room. Our stay was only marred by the non-functional elevator and a mediocre breakfast buffet.The second day we came back, however, the room was not ready when we arrived and we had to wait 15 minutes for it to be cleaned. When we were allowed in, the room was clean, but had a strong antiseptic smell and a section of the carpet was damp. For some reason, the wi-fi codes they had given us were not working, so we had to go back to the front desk a few times to get access issues resolved. The hotel's Italian restaurant is pretty good and the staff was very good about packing us an early bag breakfast to take on the plane with us for our 5 a.m. departure.
Lovely place , beautiful views, exceptional service
I has nice view, clean, swimming pool and spa but room rate is a bit expensive. Neighbourhood is nice for jogging.