Name: Siddhi Polyclinic Health Service (P) Ltd.
Address: Charkhal Rd, Kathmandu 44600, Nepal, NP
Telephone: +977 1-4510604

Siddhi Polyclinic Health Service (P) Ltd. is a point of interest, located at Charkhal Rd, Kathmandu 44600, Nepal. They can be contacted via phone at +977 1-4510604, visit their website siddhilab.com.np for more detailed information.

Tags : #Health, #PointOfInterest, #Establishment

Location :

Charkhal Rd, Kathmandu 44600

Contacts :

Added by Jopie, at 30 November 2015

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday Closed
Sunday 7:00 AM – 7:00 PM

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Google User

24 October 2024

Very good service, both my sister and I trust Dr Sudeshna and her team. Will be coming back again and again
Google User

18 July 2024

I had an amazing experience of the OPD department. This clinic is very much professional and maintaining good quality all the services were great from OPD to check up. All the doctor's and staff were very helpful and hygienic
And The billing staff( Renuka ) is quite soft ,she have good communication skills.I am Really impressed with the level of customer service i received from her.
Highly Recommended to visit siddhi poly clinic
Google User

01 July 2024

One of the best skin care service. Highly recommend this clinic for anyone suffering from skin issue. Thankyou to Dr. Sudeshna mam who is the most humble doctor i have come across. Great Service and best Hospitality.(Dermatology department)
Google User

01 July 2024

Awful front desk experience

I was in search of a good dermatologist and came across Dr. Sudeshna Shrestha. My consultation with her was excellent, and I had decided that she would be my go-to dermatologist for all my family's skin concerns and advanced treatments. However, my experience was ruined by the front desk staff.

The issue began with a staff member at the front desk of the Dermatology room at Siddhi Poly Clinic, a lady with glasses. When I tried to change my Hydra Facial Ultra appointment to a regular Hydra Facial, she refused, claiming that the treatment had already been prepped and could not be changed. Despite not having paid for the treatment yet, she insisted that it would be a waste of products to switch.

I reluctantly paid for the treatment to avoid wasting any products, only to discover later that no significant preparation is needed for the treatment. I realized that the receptionist had lied to secure the booking. I confirmed with my skin therapist that I could have changed the treatment as long as the bill had not been settled.

I expressed my disappointment to the therapist, who apologized, but the damage was done. Despite everything I enjoyed my facial, the therapist is a pro at her job.
However, due to the poor customer service and the misleading information from the front desk, I have decided not to visit Dr. Sudeshna Shrestha's clinic again and will not recommend it to my family and friends.

The issue here is not about the money but the blatant dishonesty from the front desk staff. Dr. Shrestha has lost a potential regular client who invests significantly in skincare. I hope the staff realizes the impact of such behavior and the loss it can cause to the clinic.
Google User

27 June 2024

I enquired via Instagram asking about visiting and got call from the clinic immediately, booked a consultation for the next day. When visited the clinic, received warm welcome from the registration desk. From registration to the consultation time was shorter than expected. Dr. Sudeshna was so sweet and cleared my concerns very patiently and professionally. I was so happy to know that I could get my hydrafacial done instantly, did not have to wait for next available slot. Ashmita sister who did my procedure also explained each step and she was very conscious about me being uncomfortable which I was not. The procedure room has a very calm environment with soothing lofi music. The 50mins session was very relaxing.
Overall very pleasing first experience here, visiting again very soon.💜
Google User

07 June 2024

Visit to skin department at Siddhi polyclinic was excellent experience for me. Had gone for Hydrafacial, under the guidence of Dr Sudeshna Shrestha herself, the procedure went smooth with use of latest techonolgy and skincare products. Overall I am satisfied with the service and the ambience.
Anynomous

05 September 2021

Satisfied for the service and value for money.
Anynomous

31 July 2021

This lab has the worst service available. Everything is late.
Anynomous

28 July 2021

The receptionist are unbothered the phone keeps ringing and she doesn’t even bother picking up the phone.the services were good before but now it has worsened
Anynomous

18 July 2021

Never pick up the phone and hung up whenever possible worst customer service from front desk
Anynomous

08 March 2021

Reputed test center. They are reliable and price is reasonable.
Anynomous

02 February 2021

This place has very good system for checking pcr and also has a good pharmacy. However, it is too crowded at times and during this pandemic I think we should avoid big crowds. Social distancing is not possible here.
Anynomous

26 June 2020

Good nd one of the best pathological lab in Kathmandu.
Anynomous

05 March 2020

They have one of the best facilities (though a little pricey on some headings) but no one can bargain with their health. Service is good and prompt.
Anynomous

15 February 2020

One of the best pathological lab in Kathmandu . This is old lab serving more than 20 years. Lab has good technicians and modern equipments. There is also clinical facility and doctors of various speciality are available for check up. This is not so expensive and is affordable for middle class. They need to arrange more chairs for waiting patients.
Anynomous

07 May 2018

The best place for medical checkup but a small problem is less resources of human for service when queue is too high others things are best no
Anynomous

14 February 2018

Worst service with unprofessional people.
Anynomous

27 April 2017

Best service. I was there before 1 month ago and I found it is one of the best lab in Nepal. I recommend to use their service
Anynomous

10 April 2017

They are not time conscious. I confirmed about my report on Sunday afternoon but it was still not completed on Monday. I had to come to Kathmandu from Butwal. Think about how much problem I faced with this irresponsible manner.
Anynomous

10 November 2016

Bad experience and wasted my money due to their faulty result........In January 10, 2016, I went to check up my eye power to Dr. D. B. Karki (appointment fee NRs 500), without much bilateral conversation to me (patient), he just ask me to read the alphabet for power check and recommend to change the glass. I was is Christmas holiday so decided to buy pair of frame before returning USA which costing me NRs 5500. After coming here when I tried the new glass, my first day was horrible with severe headache and same did happen when I change the other glass I brought as per Dr. D. B. Karki prescription. Then I had to take a day off from work for eye checkup, the doctor said the glass I was wearing as prescribed by Dr. D. B. Karki was too much off power and asked to discard immediately. Then I realized that I am in problem due to prescription by Dr. D. B. Karki. Later changing my glass as per new checkup solve the headache and vision problem. I don’t know if I can file a lawsuit for my loss (both mental and monetary cost). I can come with evidence of the prescription provided by Dr. D. B. Karki, his prescription doesn't match with either of my previous and later eye vison report, instead the eye power prescribed before and later than Dr. D. B. Karki match, which means his machine or method of eye checkup might be broken giving wrong result. In this case, does the Siddhi Ploy Clinic hospital has any responsible of such consequence and trouble to patients.
Yuraaj Karki,
Texas, USA
Anynomous

22 October 2016

Provides online report facility. One can print at home. See right bottom corner of your receipt for username and password
Anynomous

26 July 2016

Persons at reception are rude, feel uncomfortable to give answers. Visitors are called 1 or more hour before the test or consultation with doctors. In each visit I need to spent at least two hours. My recommendation to the management is to rethink about the staffs at reception, to add more human resource and provide the right information regarding doctor's and test time.
Anynomous

07 December 2015

The test results are accurate. I have never found any discrepancies with the results. The system is online and thus one can easily download one's test result from the website.

The cost is somewhat higher than other medical institutes but that could be justified with the standard it maintain and it's brand establishment.