Mavis Bank was my first coffee factory experience. I visited in 1979 and had a chance to later visit the Wallenford Plantation, home of the original Blue Mountain coffee. Mavis Bank is a nice spot for any coffee lover to see how it all begins.
Hello, we visited the factory this morning. The extreme bad road conditions made the trip not easy. Along the road we build the expectation to get to a place were the coffee must taste delicious. After driving 45min over the most destroyed road that I have never seen before. We approach to the door we ask to the security guard if this was the entrance to visit and buy coffee and there was no response from him. Not a word. Nothing nice.
So after passing the door we register our names and get to the tent were suppose to be someone to help us.
There was a person seated and drinking tea and eating a pie or something like that and other person the other side of the counter. As we ask the second persona about to visit the factory or take a tour she pointed that the person at the table was on charge of that. So we have to wait and we did for quite a few time until she finish with no hurry her tea. Then she stand up and we talk to her asking for the tour. She walked out of the tent turned around and says "wait" so we wait even more. We wait so much that when she come back we don't have time anymore to do the tour so we ask politely to buy the coffee which was another tortuous tough experience hard to believe. We leave the factory with the bitter flavour on our mouth of having being on a place we are not going to recommend to anyone to go. We never were invited to have a single taste of the coffee we were buying, and or nobody describe the varieties of beans or tastes or anything. We do not see people willing to help and we never see a single person smile or say Hello or happy to have visitors on the factory.
A truly sad experience that nobody deserve.
Sebastian