Hyatt Zilara Rose Hall - Adults Only - All Inclusive

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• Anynomous

  31 January 2018

  We had the opportunity to escape the cold of winter and enjoy a restful and relaxing 1 week stay at Zilara in November. Such a beautiful hotel. Grounds are well kept and rooms were clean and very modern. We enjoyed beautiful views of the ocean from rather large balconies with comfortable lounge chairs and sofa. Food was also tasty with our favourites being the beach grill, Italian and buffet restaurants. The nightly entertainment was good. We truly enjoyed the Michael Jackson show and the Reggae band. The staff at Zilara do their best to ensure each and every guest feel welcome. Special shout out to all staff and hotel leadership who have clearly taken professionalism and customer service to the highest level. You know who you are...too many to individually name. Collectively you work as a team and are family. Our overall stay was memorable. We will definitely return again and soon.

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• Anynomous

  23 January 2018

  cleaning services sucked. i don't think they even mopped my room once. My wife and i didn't get any of the turn down service on our wedding night. Took 3 days to restock the mini fridge. Only thing we got was a thank you card from the wedding planner that works for the resort. Which the wedding planner was great. She was very helpful. I think the lobby bar was the only one open after midnight. Almost everything was closed 10pm. The candle light dinner was good and the server was great. The poor guy was running acrossed the whole resort to bring us our food. So if anyone from the Hyatt reads this get Kevin a golf cart. The shows we saw were very good. But in the end we had fun just don't think we will return to this resort.
  
  P.S They keep the rooms cold.

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• Anynomous

  02 January 2018

  Excellent service! All of the staff is extremely friendly and helpful. My absolute favorite part of the vacation was getting to know the staff members. They're so personable and outgoing and eager to assist. The weather and sites are so beautiful. Looking forward to returning soon!

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• Anynomous

  23 October 2017

  My family and I just returned from 8 Days/ 7 Nights of pure paradise and bliss at the Hyatt Zilara in Montego Bay. I have been to other Islands in the Caribbean as well as Mexico and this resort will have me returning to Jamaica year after year! The level of service is unparalleled- The staff is super attentive and extremely friendly. You want for absolutely nothing. The accommodations are very clean and luxurious and the food is phenomenal, which is surprising for an all inclusive. Every restaurant had a unique point of view and blew us away. The nightlife is more on the low key side, which we particularly enjoyed. Omar, Kelly Ann and the rest of the entertainment staff will have you laughing until your stomach hurts. I would give this place 10 stars if I could- what an incredible vacation! You won't want to leave.

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• Anynomous

  23 October 2017

  This resort is EVERYTHING you could imagine and more. This is coming from someone who has stayed at many different resorts/hotels in many countries and states and Hyatt Zilara Rosehall is by far the BEST. They deserve every bit of their 5 star rating. The Staff is exceptional! The resort is gorgeous. The food is great and always readily available. I am honestly shocked to see any negative review that just simply shows how you cant please everyone some people will always see the glass half empty. Although there is light construction going on not once did it distract me or hinder my stay. I am someone who reads reviews in detail before I book a hotel and I must say you won't be disappointed. I did not want to come back home! In addition it looks even better than the pictures in person!

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• Anynomous

  19 September 2016

  Beautiful hotel. Perfect for a family visit/wedding.

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