A wide variety of auto parts available and special order assistance for hard to get items...security on spot...both genuine and non-Genuine parts in stock. However most branches are Crowded within regular business hours and parking lots full easily, except for the South Camp road parking lot location this branch has more parking area. Best time for convienents are early mornings, late evening before closing and mid- week/Wednesdays.
It's a great and convenience auto store and always expect a discount. Hassle free and limited wait once you know exactly what you need.
Nice car parts store. Has most brands car parts. Reasonable prices.
I was directed there by a representative from their Hagley Park road branch to collect a part for my Honda civic. I didn't have to wait long because they had made provisions for me to collect so the part was ready and waiting. Much appreciated customer service.
When I tell you customers service sucks it sucKS hard I call in to get some information had to call like ten time put on hold for department all now i'm still on hold. Just tell me why have so much location and can't get people to just answer phone I believe they can pay minimum wage for that.
The price for parts at this store is very competitive. And they have a wide variety of parts. The staff is good, they are overwhelm with customers who most times come in and shout their requests, so expect to speak up clearly the parts you need. There is also a good amount of parking space available for those who drive.
As their tag line said it hurts if you don't shop at Bert's. Parking and customer service is very nice.
Great selection of parts. I went to the molynes branch, I took off two stars because I had to wait for more than 30 minutes to get the parts I ordered. I would have given them five stars if their service was faster.
Slow service. I like that I can get quality parts at a reasonable price at Bert's but the Waltham park road branch needs to do something about service. Simply takes too long.
Ever seen a movie/news reel from the 70s/80s showing the trading floor of a stock market? That's Bert's, in 2017 no less! Plaza is in terrible need of paving as it has more potholes (more like craters) that parking spots.
Good stock of parts. Service needs to be faster
Please sort out the phone system. Been calling you guys at Molynes forever. same advt keeps looping. Nothing difficult to sort out but a big deal for Customer Service.
Excellent quality parts good customer service they stock every thing from a pin to a anchor
Always crowded, limited parking but will have the part you need most of the time.
When I tell you customers service sucks it sucKS hard I call in to get some information had to call like ten time put on hold for department all know i'm still on hold. Just tell me why have so much location and can't get people to just answer phone I believe they can pay minimum wage for that.
Great low prices with good customer service
Unprofessional staff and very, very unorganized. It's a free for all down there. They tried to sell me an unoriginal part as an original
Prices are always reasonable and good costumer service
Poor service at the delivery area. Had to pack my own bags. 5 bottles of engine oil and 5 bottles of transmission oil. Aaaannndd nobody offered to help me carry them to my car.
Staff is knowledgeable, friendly and courteous
Best Quality, Customer Service and Prices.
If you need auto parts for Japanese vehicles this is the perfect place to get it. Genuine and non-genuine parts.
Always sure to get what I need,and usually the right quality parts
Located in the Plaza beside the Casia Park, Molynes intersection. Beats stocks a wide selection of auto parts and accessories (mostly for Japanese models) at reasonable prices.