Extremely friendly staff, affordable great cars
This is the WORST place to buy a car. The owner is VERY cocky and acts as though he can do without his customers. Auto Channel took the joy out of owning my first car. I paid cash for my car and after paying all 9 days after I could not get my car and each time I called they were giving me the run around or not answering when they know it was me. Telling me, when they did answer that a document was to be stamped. I had to take back my money and went some place else and got my car in about 4 or so days. Some thing is not right with Auto Channet because I can't see how a business would let a cash customer slip away from them. A friend of mine told me that when she told my story a friend of hers had the same problem and if they had known they would have advised against me going there to buy a car. WORST PLACE TO BUY CAR, EVEN WHEN THE PRICE IS A BIT LOWER. WORST PLACE!!!!!!!!!!!!!!
Concession was a little late, for this I was asked to pay a hundred thousand dollars more. The manager claimed this was for storage. I took back my deposit and only got a fraction. I went to Toyota Jamaica and they secured an SUV and waited on me for months in getting the concession and in addition gave me a weekend for two at a hotel along with over hundred thousand dollars refund plus full tank of gas, tracking, service etc
Representatives were very helpful and informed... The variety in cars is vast. There is a car for all budget. Definitely the place for my next car... Loving the experience.
Best used car dealership in Jamaica. Clean cars, great customer service. They dealt with a problem I had with my car even thou it was outside of the warranty.
In my opinion Auto Channel is the best place to purchase a high quality used car. Keep it up guys.
I have been to several used car dealership in search of a car but when I found Auto Channel, I knew it was the place to purchase my car. I bought it there and it turned out to be a great decision. The Honda Fit I bought is going 5 years now without changing any major parts. I got a well serviced car with great customer service. Thank you Auto Channel, keep it up.
I bought 2 cars from them and I was always impressed with the high quality of the cars and the low prices. Very friendly people.
Worse place to buy a car. They lie to you just to sell you a car then leave you stranded.
The absolute worse place to buy a car, if it was possible to give this zero stars I would, a warning to all future buyers avoid this place trust me the customer experience is awful and be prepared to be treated with disrespect once you have made your deposit on a vehicle and expect little to no assistance from any of the workers concerning anything about the car you have made a deposit on and please be reminded that if you try to get a refund of your money you'll only get a fraction of what you deposited even if it's less than 24 hours you made the deposit. Words can't explain the disgust of this place. Try another car dealer anyone expect auto channel.
A variety of cars are sold here to satisfy all needs
They will wine and dine you to sell you a car but the aftersale service sucks. I bought a Mazda demo with a digital radio. They did not have the programming cd. I had to pay to change out the radio system.
Very good customer service
They got used cars at affordable prices
They have nice affordable vehicles.
If it was possible to give this place zero stars I would, more than once. When it is that you have to wait 6 months for the purchase of one car, that is not good customer nor business service. When you ask for a particular car I understand the issue in in sourcing said car but at least keep said customer whose deposit you have taken, on the progress of the purchase. If it is the customer who has to initiate everything about the transaction something is wrong. Told I was getting a particular color car, resigned myself to it, only to be told no it is not that color but white...if is one thing I hate is a white car....good thing though they offered to change the color, under much duress, I still shake my head.
If it is a must you shop here be prepared...be very prepared for a frustrating journey...
Very poor customer service received recently. Went back for a refund in less than 24hrs after getting a mechanic to check out a car and did not get back 100%, even though this was verbally assured. Also, in general the staff didn't seem to care much when we communicated with them.
I was interested in a car so I called and I asked for pictures of the car but all they sent me was the bank account number to reserve the car that I haven't even seen as yet. I was told there was a certain car on the warf and I asked for picture , I waited 3 days for those pics and the day when I called the establishment they told me it was sold. I am not happy with the customer service I got.
Friendly and helpful staff.