Thank you Rhianna for your help in getting us our new beds and a tv for our new apartment, and it just so happened that we shopped on a day where there was a sale 😊 She was very helpful in ensuring our delivery arrived to us before we left the island. We had to exchange an item and there wasn’t a problem as we purchased another item. She even called us to follow up and ensure we had received everything.
We appreciate your assistance and look forward to seeing you again once back on the island 🏝️
Made a cash purchase on an item, and was told delivery was the next day which I paid for. The delivery day came and went! I spoke to courts via phone the following day who stated the item was out for delivery that day. To date I have not recieved the item!
Courts are not a trustworthy business who make empty promises but happy to take your money. There should be a minus rating. Do not use courts use another store. I'll definitely advise people here and abroad not use them whilst in Barbados!
If you want to be ignored shop here. Went to buy a microwave on Fri 5th Oct at 8:15am. Not one staff member came to my assistance. Tall guy sitting head down on his phone, young girl sitting chatting away on her phone. Three others sitting at computers, one with an elderly lady. I waited patiently until she was finished and asked for help. She very pleasantly told me she'd help but she had to discuss something with her supervisor first. Needed a landline phone so decided to browse these, meanwhile there's a woman sitting right there who completely ignored me. After 5 minutes I left. Went to Courts b'town and got professional service and a better deal on the appliance.
Poor customer "call back/update" experience I HAD with "SOME employees" Other cordial staff members seemingly tried to assist me. However, I repeatedly gave information, one in person was even a tad rude. In the end, I had a very disappointing outcome in what I was trying to accomplish.
I sought another establishment and got through within a week. I WISH I NEVER WASTED 3 WEEKS WITH COURTS. I still have not heard back officially from them. I'm pretty sure this was just MY experience but it left a bad impression.
Told a staff member that I wanted to get the total cost for a few items that I intended to purchase and she offered me a piece of paper and NO pen. Didn't follow up after I walked around the entire store nor did they ask if I wanted the items. I purchased everything from a different location.
Professional. Helpful and informative
Efficient , clean friendly atmosphere
Great Customer Service.